Capital One Bank

3.2
18 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
3715 Greenwood Rd, Shreveport, LA
71109, United States

Hours

Reviews

3.2
18 reviews
5 stars
6
4 stars
4
3 stars
1
2 stars
2
1 star
5
  • KM
    Kavasha Moore
    Sep 11, 2025
    5.0
    My name is Kavasha Moore I've been with State farm 15 years, I want to say with Wesley echols off of East 70th Street I want to say 3 years and the staff there has been nothing but great never had an issue my most recently experience was with Courtney an employer of State farm she's very helpful and make sure she keeps you up on what's going on whether it's with my insurance policy car insurance she makes sure she calls you
  • MM
    Ms. Marilyn
    Jul 3, 2025
    2.0
    Not as pleased with them as I used to be. I don't bank here but, my mom does. And she has for years now. Initially, when the old staff was there and you actually had people sitting in the lobby at their desks, greeting u with a smile, and ready to assist. Nowadays, not so much. My mom is 79 yrs old and has an English barrier, and doesn't read nor write English. That being said, I find comfort in knowing she'll be assisted when she gets there. I just don't have that confidence with them now. Especially after the experience she and I had today. I don't want my mom going to a bank where she has her money being deposited, and feeling like she has to demean herself to get friendly assistance. My mom is a very friendly, sweet, and meek spirited woman who deserves to feel like its a pleasure for her to bank where she does. Needless to say, I will be seeking another banking institution who will better accommodate her.
  • CL
    Cynthia Loper
    May 13, 2025
    5.0
    Always have a great experience when i go there
  • RL
    Ronnie Lammons
    May 12, 2025
    4.0
    This is my neighborhood bank . I have done business with them for so many years that I can't remember .

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank at 3715 Greenwood Rd?

The branch is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at Capital One Bank?

Drive-through hours are Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.