Capital One Bank

2.7
45 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
4121 Canal St, New Orleans, LA
70119, United States

Hours

Reviews

2.7
45 reviews
5 stars
15
4 stars
4
3 stars
1
2 stars
3
1 star
22
  • MS
    Mike Springer
    Nov 4, 2025
    1.0
    Don’t take LA Wallet… 🚮
  • GM
    Gabriella Maj
    Oct 1, 2025
    2.0
    I’ve had so many bad experiences at this branch I honestly am close to closing this entire account my phone was stolen and money drained from my account. When I went into the branch it took hours and talking to multiple people with multiple phone calls to corporate to get my account properly secured again bc they didn’t know how to do so without my cellphone present. I ended up having to go to a different branch eventually to finish this process I had an ATM eat $903 in cash and not print the receipt that then resulted in a 45 day claim process next time I deposited cash I went to a drive through teller and they had me recount a stack of bills myself like they didn’t have a money counter, and then after they ended up counting it too. Over 20 minute deposit process total I like banking with capital one I wish this branch wasn’t so frustrating to deal with
  • AA
    Artur
    Jan 9, 2023
    1.0
    Terrible service
  • GC
    Ghost of a Chance
    Jul 24, 2019
    1.0
    Horrible or non existent customer service.
  • ON
    Oblina Noir
    Jun 15, 2015
    1.0
    Depostet a payroll check on Saturday. None of the money is available until Tuesday, then you get a small portion of it. A bigger amount is available 5 days later, but still not all of it. All in all, it takes 10 days for a normal payroll check to clear and become available. Who has 10 days to wait around for their paycheck?!?! Hate this bank!!!

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank in New Orleans?

The branch is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does this Capital One Bank location offer drive-through banking services?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.