Capital One Bank

3.2
39 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
3540 Saint Charles Ave, New Orleans, LA
70115, United States

Hours

Reviews

3.2
39 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
3
1 star
14
  • AS
    Andrew Squitiro
    Sep 16, 2025
    1.0
    Having issues with my account and the phone support is no help. Walked into this location hoping for assistance, the greeter screened my issue and said I’d need to call. Not sure what the people in the cubicles do if they’re not willing to give helping me a shot.
  • LJ
    lebon jus
    Apr 8, 2018
    1.0
    Just run away from these bad banks called Capital One
  • PY
    Phuck Yue
    Mar 14, 2016
    2.0
    Visited this Capital One branch at noon on 3/14/16 to speak with an Account Representative, or whatever the misnomer is for this particular group of incompetent "workers". Was met with about 5 people waiting, while the 4 workers sat around a table enjoying snacks, small talk, and overall disregard for waiting customers. This scene continued for about 30 minutes until one bank employee called the first of five. She stated she had been there for nearly an hour! Two of the remaining customers confronted a teller to speak with a manager. The tellers, as a whole, were very friendly and immediately acquiesced to the two customers' request. Obviously cannot attribute that statement to the motley group of derelicts that inhabited the opposing cubicles. Avoid this place like the plague.
  • CG
    Conrad Green
    Nov 27, 2013
    2.0
    Bank closes at 4:00pm... I guess this is where they get the phrase 'must be bankers hours'. The normal 4pm closure time and the system failure this afternoon left me an unhappy customer. A major bank unable to process transactions the day before Thanksgiving is unacceptable. Aside from the banks organization, they have friendly staff with decent customer service. Happy Thanksgiving Cap!

Frequently Asked Questions About Capital One Bank

Where is Capital One Bank located?

Capital One Bank is located at 3540 Saint Charles Ave, New Orleans, LA 70115, USA.

What are the operating hours of Capital One Bank?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.