There are some nice ladies that work there however there is one lady named Abene was so rude to me. I also caught her rolling her eyes answering abruptly, fast talking, and being rude to another customer who couldn’t speak English. She looked as if she was mad that she had to help him. I understand that sometimes customers are challenging but If you have a customer service job you should never be rude to customers because your job is to help people. You never know what someone is going through, it has nothing to do with you, and it pays nothing to be nice.
LY
Law Offices Donglai Yang
Aug 9, 2025
5.0
Great staffs.
DC
Davy Cross
Mar 20, 2025
5.0
My last visit to Capital One Bank fast and kind friendly service they were very helpful and informant thank you Capital One keep up the good work
IW
In this World
Apr 28, 2021
1.0
Inside service horrible! Never have enough tellers! Don't know why they closed Gretna branch. Wait time is too long
TT
tash
Nov 8, 2019
5.0
I love this bank they are very understanding and helpful the young man Sam is so professional and a wonderful worker thanks for y’all hard work of serving me with wonderful customer service
What are the regular banking hours for Capital One Bank at 3800 General Degaulle Dr, New Orleans?
Capital One Bank is open from 9:00 AM to 5:00 PM Monday through Friday, and 9:00 AM to 12:00 PM on Saturdays. The bank is closed on Sundays.
Does Capital One Bank offer drive-through banking services?
Yes, the drive-through hours match the regular banking hours, open from 9:00 AM to 5:00 PM Monday through Friday, and 9:00 AM to 12:00 PM on Saturdays, closed on Sundays.
What services can I expect at this Capital One Bank branch?
Services include ATM access, Night Drop, Walk-Up ATM, help from Ambassadors, account opening, cash and coin transactions, and more.
How can I contact Capital One Bank in New Orleans?
You can call them at +1 504-533-5313 or visit their website at http://www.capitalonebank.com.
Is Capital One Bank in New Orleans currently open?
The bank is open according to its usual schedule and is not closed permanently or temporarily.
Are there any ATMs near Capital One Bank at 3800 General Degaulle Dr?
Yes, there is a Capital One ATM nearby that offers convenient access to banking services outside regular branch hours.
What nearby places can I visit around Capital One Bank in New Orleans?
You can visit nearby spots like Taqueria Mi Frida for Mexican fast food, George & Co hair salon, or Paris Nails Spa for beauty services.
Is there a convenient way to handle financial advisory near Capital One Bank?
Yes, Plan Wisely Wealth Advisors and Brightway Insurance are nearby financial service providers you might consider visiting after your banking needs.
Can I find health-related services close to Capital One Bank?
Yes, LCMC Health Urgent Care and Fastest Labs of New Orleans are nearby for urgent and diagnostic health services.
Are there options for shopping and convenience around the area of Capital One Bank?
Nearby you can find places like La Favorita Market, Brother's Food Mart, and Exxon & Mobil Stations for groceries, convenience items, and fuel.