Capital One Bank

3.1
40 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
3800 General Degaulle Dr, New Orleans, LA
70114, United States

Hours

Reviews

3.0
40 reviews
5 stars
19
4 stars
0
3 stars
2
2 stars
2
1 star
17
  • EW
    Eyshana Webster
    Dec 13, 2025
    3.0
    There are some nice ladies that work there however there is one lady named Abene was so rude to me. I also caught her rolling her eyes answering abruptly, fast talking, and being rude to another customer who couldn’t speak English. She looked as if she was mad that she had to help him. I understand that sometimes customers are challenging but If you have a customer service job you should never be rude to customers because your job is to help people. You never know what someone is going through, it has nothing to do with you, and it pays nothing to be nice.
  • LY
    Law Offices Donglai Yang
    Aug 9, 2025
    5.0
    Great staffs.
  • DC
    Davy Cross
    Mar 20, 2025
    5.0
    My last visit to Capital One Bank fast and kind friendly service they were very helpful and informant thank you Capital One keep up the good work
  • IW
    In this World
    Apr 28, 2021
    1.0
    Inside service horrible! Never have enough tellers! Don't know why they closed Gretna branch. Wait time is too long
  • TT
    tash
    Nov 8, 2019
    5.0
    I love this bank they are very understanding and helpful the young man Sam is so professional and a wonderful worker thanks for y’all hard work of serving me with wonderful customer service

Frequently Asked Questions About Capital One Bank

What are the regular banking hours for Capital One Bank at 3800 General Degaulle Dr, New Orleans?

Capital One Bank is open from 9:00 AM to 5:00 PM Monday through Friday, and 9:00 AM to 12:00 PM on Saturdays. The bank is closed on Sundays.

Does Capital One Bank offer drive-through banking services?

Yes, the drive-through hours match the regular banking hours, open from 9:00 AM to 5:00 PM Monday through Friday, and 9:00 AM to 12:00 PM on Saturdays, closed on Sundays.