Capital One Bank

2.9
35 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
1808 N 18th St, Monroe, LA
71201, United States

Hours

Reviews

2.9
35 reviews
5 stars
14
4 stars
1
3 stars
3
2 stars
0
1 star
17
  • CS
    Clifford Smith
    Sep 19, 2025
    1.0
    The worst customer service ever
  • CM
    Callie Mcnair
    Aug 29, 2025
    1.0
    Cant make a payment on my own account without my ID and they cant use wallet ID that state troopers state are more reliable then me being able to pick up anybodys drivers liscense and pretend its me. How stupid is that. Ive never heard of having to have a drivers liscense to pay money on my own account maybe to withdraw money or make changes on an account but not to put money in an account. I will start banking elsewhere.
  • BA
    BJ Adams
    Jul 25, 2025
    3.0
    When you call to get a question answered you get transferred to a call center where the people working there do not speak English very well or hard to understand
  • WP
    Wayne Parks
    Jul 19, 2025
    1.0
    Never been so disappointed in service from banking institutions. Can't get a representative that speaks good English so nothing gets accomplished.
  • VR
    Vivian ross
    Jul 9, 2025
    5.0
    Great customer service!

Frequently Asked Questions About Capital One Bank

What are the regular business hours of Capital One Bank in Monroe, LA?

Capital One Bank in Monroe, LA, is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does Capital One Bank offer drive-through banking services and what are its hours?

Yes, Capital One Bank offers drive-through banking Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.