Capital One Bank

3.6
51 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
1501 Veterans Memorial Blvd, Metairie, LA
70005, United States

Hours

Reviews

3.6
51 reviews
5 stars
28
4 stars
5
3 stars
2
2 stars
4
1 star
12
  • RR
    Rustin
    5 days ago
    5.0
    Amazing customer experience, shoutout to Marc! Walked in and the place had a decent amount of customers all being helped. They have an employee at a question desk who immediately asked if I needed any assistance. Told them I was looking to get pre-approved for a car and Marc walked me through every step, answering every question with ease. The employee service was top notch, would recommend this bank to anyone!
  • YT
    Yulissa Torres
    Sep 11, 2025
    1.0
    The drive thru they didn't ask what I want to do with my check and they were complins to me, were they weren't doing their job so bad service
  • JM
    James Mueller
    Sep 5, 2025
    1.0
    This location is the WORST branch in the city. Literally every single time I come here, I run into a problem. From rude employees with attitudes, to being completely ignored by employees, to system failures and an absent manager who is never around to assist. This branch has officially lost my business. I will drive the extra 3 minutes to the location by the mall where they actually treat their customers with respect. I highly suggest anyone else spare themselves the headache and do the same.
  • NH
    Nancy Holford
    Jan 3, 2023
    5.0
    I had both Brittany and Keandra help me with banking issues and they were both great.
  • CS
    Chrissy Marie S
    Sep 18, 2019
    2.0
    I come here once a week to bring my check. Today Cody was my teller at the window and she didn’t bother to greet me, ask me if I wanted to cash or to deposit, she literally just sent me all my money in the tube and didn’t say anything. Not to mention that she didn’t ask me how I wanted my cash given back to me which was an inconvenience. I had to find out from another teller who assisted me today. Customer service is important especially when dealing with someone else’s money and it’d be great if she Could better learn to communicate with customers.

Frequently Asked Questions About Capital One Bank

What are the Capital One Bank branch hours in Metairie, LA?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Does Capital One Bank in Metairie offer drive-through services?

Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.