Amazing customer experience, shoutout to Marc! Walked in and the place had a decent amount of customers all being helped. They have an employee at a question desk who immediately asked if I needed any assistance. Told them I was looking to get pre-approved for a car and Marc walked me through every step, answering every question with ease. The employee service was top notch, would recommend this bank to anyone!
YT
Yulissa Torres
Sep 11, 2025
1.0
The drive thru they didn't ask what I want to do with my check and they were complins to me, were they weren't doing their job so bad service
JM
James Mueller
Sep 5, 2025
1.0
This location is the WORST branch in the city. Literally every single time I come here, I run into a problem.
From rude employees with attitudes, to being completely ignored by employees, to system failures and an absent manager who is never around to assist.
This branch has officially lost my business.
I will drive the extra 3 minutes to the location by the mall where they actually treat their customers with respect.
I highly suggest anyone else spare themselves the headache and do the same.
NH
Nancy Holford
Jan 3, 2023
5.0
I had both Brittany and Keandra help me with banking issues and they were both great.
CS
Chrissy Marie S
Sep 18, 2019
2.0
I come here once a week to bring my check. Today Cody was my teller at the window and she didn’t bother to greet me, ask me if I wanted to cash or to deposit, she literally just sent me all my money in the tube and didn’t say anything. Not to mention that she didn’t ask me how I wanted my cash given back to me which was an inconvenience. I had to find out from another teller who assisted me today. Customer service is important especially when dealing with someone else’s money and it’d be great if she Could better learn to communicate with customers.
What are the Capital One Bank branch hours in Metairie, LA?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Capital One Bank in Metairie offer drive-through services?
Yes, the drive-through is available Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on weekends.
What services does Capital One Bank in Metairie provide?
They offer ATM access, branch drive-up, night drop, trust consultant services, and walk-up ATM facilities.
Where is Capital One Bank located in Metairie?
The bank is located at 1501 Veterans Memorial Blvd, Metairie, LA 70005, USA.
How can I contact Capital One Bank in Metairie by phone or fax?
You can call them at +1 504-533-3727 or send a fax to +1 504-533-2909.
Does Capital One Bank in Metairie have an online presence?
Yes, their website is http://www.capitalonebank.com and they have a Facebook page at https://www.facebook.com/122016031188329.
What nearby places can I visit when coming to Capital One Bank?
You can visit Kyle's Salon Gallery for beauty services or Smoothie King for refreshments nearby.
Are there dining options near Capital One Bank in Metairie?
Yes, nearby dining options include Moby's Bar and Grill, Hurricanes Sports Bar, and Big Pie Pizza & Bar Metairie.
Can I access other banking services near Capital One Bank Metairie?
Yes, there are other banking options nearby such as Chase and Bank of New Orleans branches.
What neighborhood services are available near Capital One Bank for convenience?
Nearby services include a UPS Access Point location for shipping, CVS Pharmacy for health needs, and several automotive parts stores like Carquest Auto Parts and AutoZone.