First Horizon Bank - Lake Charles, LA - Nelson Rd

4.1
36 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Lake Charles. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Lake Charles, LA - Nelson Rd
4440 Nelson Road, Lake Charles, LA
70605, United States

Hours

Reviews

4.1
36 reviews
5 stars
27
4 stars
0
3 stars
1
2 stars
0
1 star
8
  • JD
    Justin Daigle
    Jul 11, 2025
    1.0
    Worst bank ever. My last experience was at another location whose entire network was down for multiple days, preventing me from accessing my cash. Today, at this location, their ATM didn't work, so I went in to make a withdrawal. Apparently they can no longer fill out deposit slips. I've been with them since the Cameron State Bank days, and it seems like First Horizon has gotten a bit big for their britches to the point where they no longer feel the need to care about their customers. If I didn't have so much to point to a new account, I'd move to a halfway-functional bank in a heartbeat. C'est la vie.
  • AB
    ashley bennett
    Jul 3, 2025
    1.0
    Went in to open a new checking account and sat there for 45 minutes waiting. Couldn’t open one because I was on my lunch break and had to go back to work. Beware if you are opening a new account and hope you have a lot of time to wait. I do not so I won’t be going back there.
  • JJ
    Jeremiah Johnson
    May 27, 2021
    5.0
    Josh Damiata helped me tremendously with my bank accounts. He is an asset to this location.
  • ME
    Matthew Emory
    Sep 19, 2018
    5.0
    Simply the best tellers in all of Louisiana. No bias here.
  • CL
    Cole Littlefield
    Oct 3, 2016
    1.0
    Customer service is deplorable

Frequently Asked Questions About First Horizon Bank - Lake Charles, LA - Nelson Rd

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.