Welcome to First Horizon Bank - located in Lake Charles. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Worst bank ever. My last experience was at another location whose entire network was down for multiple days, preventing me from accessing my cash. Today, at this location, their ATM didn't work, so I went in to make a withdrawal. Apparently they can no longer fill out deposit slips.
I've been with them since the Cameron State Bank days, and it seems like First Horizon has gotten a bit big for their britches to the point where they no longer feel the need to care about their customers.
If I didn't have so much to point to a new account, I'd move to a halfway-functional bank in a heartbeat.
C'est la vie.
AB
ashley bennett
Jul 3, 2025
1.0
Went in to open a new checking account and sat there for 45 minutes waiting. Couldn’t open one because I was on my lunch break and had to go back to work. Beware if you are opening a new account and hope you have a lot of time to wait. I do not so I won’t be going back there.
JJ
Jeremiah Johnson
May 27, 2021
5.0
Josh Damiata helped me tremendously with my bank accounts. He is an asset to this location.
ME
Matthew Emory
Sep 19, 2018
5.0
Simply the best tellers in all of Louisiana. No bias here.
Frequently Asked Questions About First Horizon Bank - Lake Charles, LA - Nelson Rd
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the operating hours of First Horizon Bank on Nelson Road?
First Horizon Bank - Lake Charles, LA - Nelson Rd is open Monday to Friday from 9:00 AM to 5:00 PM, and its drive-through service is available from 8:30 AM to 6:00 PM on the same days. It is closed on Saturdays and Sundays.
What do I need to open a personal checking account at First Horizon Bank?
To open a personal checking account, you need a $50 minimum opening deposit, your Social Security number, date of birth, and personal identification such as a driver's license, passport, or state-issued ID.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit one of the banking centers to apply in person.
What types of mortgage loans does First Horizon Bank offer?
First Horizon Bank offers several mortgage loans including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans, catering to diverse financial needs.
Does First Horizon Bank offer small business loans?
Yes, First Horizon Bank offers various small business loans such as term loans, lines of credit, and real estate loans. You can speak with a banker to review your options.
Is First Horizon Bank accessible and equipped with parking?
Yes, this bank has wheelchair-accessible entrances, a drive-through, onsite services, and free parking including a parking garage, street parking, and parking lot spaces.
Are there any pet-friendly spots near First Horizon Bank on Nelson Road?
Yes, Bark Park is nearby, a great place to take your pet before or after visiting the bank.
What dining options are available close to First Horizon Bank on Nelson Road?
Nearby dining includes fast food restaurants like Quiznos and Jimmy John's, convenient for a quick meal during your banking visit.
Can I find real estate services near First Horizon Bank on Nelson Road?
Yes, several real estate agents and services like Century 21 Mike D. Bono & Co., Debbie Holt Realtor, and Yelena Bermudez are located close to the bank to assist with your property needs.
How can the nearby Lake Area Brazilian Jiu-Jitsu club complement a visit to First Horizon Bank?
After managing your financial needs at First Horizon Bank, you can visit the nearby Lake Area Brazilian Jiu-Jitsu for fitness and martial arts training, combining financial and personal wellbeing conveniently.