First Horizon Bank - Lafayette, LA - W Congress St

2.6
20 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Lafayette. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • Free street parkingAvailable

Location

First Horizon Bank - Lafayette, LA - W Congress St
200 West Congress Street, Lafayette, LA
70501, United States

Hours

Reviews

2.6
20 reviews
5 stars
7
4 stars
1
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0
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1
1 star
11
  • AG
    Amanda Glaude
    Aug 13, 2025
    1.0
    Been having difficulty with my debit card, mind you, this is my 3rd card. I contacted customer service and the guy tells me it's the merchant's device. Almost every store I shop at (especially Walmart), I have issues with the card. I asked why they don't utilize in tap-to-pay, he proceeds to tell that, there's no tap-to-pay with a debit card, when my son utilizes tap-to-pay with his debit card through a different bank. They have left me no choice but to pull all my money out and go to another bank.
  • NR
    Nick Richert
    Apr 10, 2024
    5.0
    We've been customers of theirs for about 20 years. Never had any issues throughout all of the expansion and merging.
  • JH
    Jarid Horn
    Oct 21, 2022
    1.0
    They were a lot cooler when it was Iberiabank
  • JS
    Jeremiah Sanders
    Dec 4, 2019
    1.0
    Don’t go through the drive thru unless you have nowhere else to be
  • AC
    A C
    Nov 6, 2015
    1.0
    Ruined our credit! Stay away from here. These people are sweet but no two reps can give you a similar answer to questions. I am paid 3 months ahead and got delinquent notices in September when I was paid thru Dec! They did this to us in March as well. Not to mention if I call trying to fix the issue one rep says they can't help me because I am not primary on the account but if I hang up and call back I get all the info I need. Some people have refused to assist me because my husband gave no consent. IF YOU OR YOUR SPOUSE WORKS AND THE NON WORKER IS PAYING BILLS STAY AWAY FROM HERE OR YOU WILL REGRET EVERY POINT YOUR CREDIT DROPS. 28 points for my husb & 24 for mine because they applied my payments to principal despite my memo & verbal requests on their own and charged us late fees for months with no notices.

Frequently Asked Questions About First Horizon Bank - Lafayette, LA - W Congress St

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.