Capital One Bank

2.6
57 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
3838 W Congress St, Lafayette, LA
70506, United States

Hours

Reviews

2.6
57 reviews
5 stars
18
4 stars
6
3 stars
2
2 stars
0
1 star
31
  • TS
    Tony Sibille
    Aug 28, 2025
    1.0
    Worst customer service I ever experienced still cannot even accomplish a task worst Bank in America
  • HH
    Hello Hi
    Aug 21, 2025
    1.0
    The ATMs never work. How does one of the biggest banks in the world have the crappiest ATM machines? Doesn't make any sense.
  • PD
    Pam Daigle
    Aug 1, 2025
    5.0
    I had to call AAA when car wouldn't start after receiving cash at the drive up window. It was a long hot time before I could move my car. The lady who had helped me brought cups of coldwater; that's truly customer service! Thank God for her kindness.
  • RN
    Roland Naquin
    Mar 29, 2024
    4.0
    Create Customer Service
  • EY
    Elijah Young
    Nov 28, 2018
    1.0
    Worst Bank I’ve EVER been in!

Frequently Asked Questions About Capital One Bank

What are the regular banking hours for Capital One Bank at 3838 W Congress St?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.

Is the drive-through service at Capital One Bank available every day?

The drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.