Capital One Bank

3.4
38 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
1000 W Esplanade Ave, Kenner, LA
70065, United States

Hours

Reviews

3.4
38 reviews
5 stars
21
4 stars
2
3 stars
0
2 stars
0
1 star
15
  • NN
    Nukhba Noor
    4 days ago
    5.0
    Good place. Great Customer Service
  • CR
    Claudia Rodriguez
    Aug 11, 2025
    1.0
    Unfortunately I will be closing my account due to the repeated rudeness and unprofessional behavior in my experience with Ben the teller and an extremely incompetent blonde headed branch manager. I don’t appreciate being yelled at for accidentally saying “ yes mam” or “ yes sir”, it’s just ridiculous the level of hostility that I experienced from the teller repeatedly and today well , the teller Ben yelled at me through the drive through. I addressed it to the blonde headed bank manager who apparently said I should address people by their preferred pronouns because it’s on their name tag. NEWSFLASH!!! Drive through is dark and can’t see name tags. I don’t take kindly to people immediately defending and not owning their mistakes. Blonde headed manager didn’t even apologize. I work with 3 other financial institutions and have great working relationships with my 2 credit unions and Hancock Whitney. Disgust is the only word for my experience at this branch
  • SH
    Samantha Hallenus
    Jun 29, 2025
    5.0
    N.E.Q. is the sweetest. She always make my day is bit brighter. Been meaning to post a message before now. Thank 😊 you for making me smile on hard days.
  • TT
    Tracey True
    Jul 18, 2019
    5.0
    The manager Beth is Awesome, and it shows in her staff!! This is the best location by far!!

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank in Kenner, LA?

The Capital One Bank branch in Kenner, LA is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at this Capital One Bank location?

The drive-through at this Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.