Unfortunately I will be closing my account due to the repeated rudeness and unprofessional behavior in my experience with Ben the teller and an extremely incompetent blonde headed branch manager. I don’t appreciate being yelled at for accidentally saying “ yes mam” or “ yes sir”, it’s just ridiculous the level of hostility that I experienced from the teller repeatedly and today well , the teller Ben yelled at me through the drive through. I addressed it to the blonde headed bank manager who apparently said I should address people by their preferred pronouns because it’s on their name tag. NEWSFLASH!!! Drive through is dark and can’t see name tags. I don’t take kindly to people immediately defending and not owning their mistakes. Blonde headed manager didn’t even apologize. I work with 3 other financial institutions and have great working relationships with my 2 credit unions and Hancock Whitney. Disgust is the only word for my experience at this branch
SH
Samantha Hallenus
Jun 29, 2025
5.0
N.E.Q. is the sweetest. She always make my day is bit brighter. Been meaning to post a message before now. Thank 😊 you for making me smile on hard days.
TT
Tracey True
Jul 18, 2019
5.0
The manager Beth is Awesome, and it shows in her staff!! This is the best location by far!!
What are the regular branch hours for Capital One Bank in Kenner, LA?
The Capital One Bank branch in Kenner, LA is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at this Capital One Bank location?
The drive-through at this Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What services can I expect at the Capital One Bank branch at 1000 W Esplanade Ave?
Services include Branch Drive-Up, Coin Machine, Night Drop, ATM access, and Walk-Up ATM among others for your banking needs.
What banking needs can Capital One Bank in Kenner assist me with?
Capital One Bank offers help with opening bank accounts, making cash and coin transactions, and provides Ambassador assistance, among other banking services.
How can I contact Capital One Bank in Kenner, LA?
You can call the main phone number at +1 504-533-5140 or send a fax to +1 504-469-1026.
Does Capital One Bank in Kenner have an official website or Facebook page?
Yes, the bank's website is available at http://www.capitalonebank.com, and their Facebook page can be found at https://www.facebook.com/140928399284405.
Are there dining options nearby Capital One Bank in Kenner?
Yes, nearby dining options include Arby's, Applebee's Neighborhood Grill & Bar, 7 Woks Chinese Restaurant, Hardee's, KFC, McAlister's Deli, Burger King, Stingray's Grill & Bar, Copeland’s of New Orleans, and Subway. You can enjoy a meal before or after your banking visit.
Are there other financial services or ATMs near Capital One Bank in Kenner?
Yes, there is another Capital One Bank and a Capital One ATM nearby, as well as One Stop Financial Group, LLC offering life insurance services.
What local amenities and community places are near the Capital One Bank in Kenner?
Nearby amenities include Lake Shadow accommodation and lake, Christ the King Lutheran Church, The Event Center Kenner music venue, CLUB4 Fitness Kenner gym, and Goodwill thrift store.