Capital One Bank

Reviews

• LH

  Learn The Truth About America's History

  Aug 16, 2024
  1.0
  I've had my account for about 5 years. I done had one account locked. Had to open a new one. I done had 3 cards locked. Had to get new ones each time. The list goes on. I even got charged for a large box of 100 t-shirts for women with the same print on them. Didn't make that purchase. I'm going to a better Bank. Every time it's same sorry bull reasons why. Y'all playing with my disability.
• HP

  Haley Palmer

  Apr 28, 2021
  1.0
  My business loan had been approved for home health, went to recieve my funds at this specific bank. Was asked to identify myself which i did by sending state drivers license, Then was asked what my business id was. considering i am self employed with and only working for one elder at this time i have not ever needed, so then explained on my loan i did not need one. The teller then explained i needed a business account to accept the loan that was not only already processed but i had BEEN cashed?! I began to ask well this has already been transferred and cashed. She then proceded to explain she was now putting my account on hold. I asked why this is my personal account as well as busineess. with no explaination my account was locked for 48 hours. I gave up questioning and left to only get in my vehicle and call customer support like she had explained to do, i did and in turn was told to talk to the superviser at the bank they will help. So today i did just this. I asked the superviser to unlock my account for personal use, which he did but then asked me to take out my personal money because he was now Closing my account for good? I still have not made a complaint or even argued, but this is not ok in anyway. I was not given an explanation as to WHY i had to close my entire account? Now i will have to open a new account and my business loan has been on hold. This is not ok
• LP

  Luckey Pope

  Nov 10, 2020
  5.0
  Fast. Dependable

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