Capital One Bank

2.2
49 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
6581 Siegen Ln, Baton Rouge, LA
70809, United States

Hours

Reviews

2.2
49 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
4
1 star
30
  • EA
    Eyüp Akın
    Dec 24, 2025
    1.0
    Terrible service, they're not helpful at all.
  • DA
    Darrin Allison
    Dec 22, 2025
    5.0
    Cool spot
  • AF
    Ashley Fairburn
    Nov 26, 2025
    5.0
    Keyunna, Preston, and Charlotte are AMAZING! I spent hours on the phone with Capital One support to no avail, and within 30 minutes of speaking with these wonderful people, they had my problem resolved. At first, they didn’t think they’d be able to help, so I started to leave but Preston literally RAN outside to flag me down to tell me they wanted to try one more thing, and it worked!! I am so incredibly thankful that they were at this branch - they are the best!! Thank you!!
  • PH
    Pamala Harrell
    Oct 5, 2025
    1.0
    Worst service ever--no clerk in lobby--waited for the group to quit talking that was in area of drive thru window. They would turn--look at me and tell me "just one minute" Apparently no one was at drive thru that clerk was turned facing me.
  • GR
    G Riviella
    Oct 22, 2019
    1.0
    Had a wierd experience with my teller today. It's like she didn't want to help me. I've had this experience a couple of times at this particular branch. I like banking with capital one and don't have a poor experience at the other branches in the area just at this one. It makes me feel scared to go in there cause you never know how you're going to be treated. 🤷

Frequently Asked Questions About Capital One Bank

What are the regular banking hours at Capital One Bank in Baton Rouge?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does Capital One Bank offer drive-through banking services?

Yes, Capital One Bank offers drive-through banking services Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.