Heights Finance in Alexandria, LA (formerly 1st Heritage Credit) offers personal loan options to fit your financial situation with loans up to $10,000 or more. From installment loans, auto loans, debt consolidation to secured and unsecured loans, our friendly representatives are here to help. Apply online, in a branch or by phone today!
Very satisfied with Arlena's customer service. A huge weight off my shoulders thanks to her.
SS
Sandra Spikes
Nov 14, 2025
5.0
Arlena was very fast, helpful, and showed amazing hospitality!
ER
Eric Richard
Oct 22, 2025
5.0
Very professional and quick. Would recommend Arlena anyday!
BB
Beezy
Jul 18, 2025
5.0
I give them 5 starts arlena was very nice and professional and very efficient she was very patient in getting me the money I needed it I definitely recommend that loan company arlena deserve 10 stars
SN
SNorrisArts Sherri Norris
Jun 17, 2021
1.0
I've dealt with this finance companies for yrs, always on time, always paid them off. I recently paid off the acct, I called to get the payoff balance & was quoted the amt, 5 days later I go in to pay them off only for them to quote me an additional 68$, which hurt me financially due to me being on a fixed income. When I questioned them they couldn't explain to me the additional charges, when they finally called me back an hour later, their excuse was the extra charges were insurances on this & that. Now these charges were added when I opened the acct.They ripped me off plain & simple. I will not ever do business with this crooked, thieving finance company ever again. Beware, question every charge they try to force on you such as insurance for this & that.
An installment loan can be used for a variety of personal reasons, such as paying bills, car repairs, medical expenses, debt consolidation, school expenses, a special purchase or other financial obligations. The amount borrowed is paid back in monthly installments over a fixed period of time.
How does the loan application process work?
We make applying for a loan fast and easy. You can call, stop by the branch or apply online to start the process. We will help you with loan options that fit your situation, your budget and your current needs.
What do I need to apply for a loan?
Please bring two sources of information for identity, residence and income verification. These sources may include government-issued IDs, proof of income, utility or bank statements and others.
Do I need good credit to get a loan?
It helps, but we base our decisions on multiple factors. You may not need stellar credit to receive a loan. The best way to find out if you qualify is to apply today.
How much can I borrow/what are the rates?
Loan terms and rates vary by state and applicant. Please visit a branch to learn more about the loans available.
What can I use as collateral for my loan?
Collateral may include household goods or items that have a title, like a car, boat or motorcycle. To determine which type of collateral is right for your loan, please visit your neighborhood branch.
Can I apply over the phone?
Yes, please call a branch near you to speak with one of our friendly and knowledgeable team members.
Can I refinance my loan?
If you have a current loan with us, you may be eligible to refinance. Please visit a branch and see a team member for details.
What are your payment amounts?
Payment amounts vary based on a number of factors including loan amount, rate, and term. Our team members will work with you to help find loan that may best fit your needs.
Is there a branch near me?
The Heights Finance family of brands has over 350+ branches in Illinois, Indiana, Kentucky, Missouri, Tennessee, Wisconsin, South Carolina, Georgia, Alabama, Mississippi, Texas and Oklahoma.
How can I make payments?
Payment options include online, mobile app, automated payments from your bank acount, check, money order and debit card payments. Please visit or contact your local branch for more information.
What types of loans does Heights Finance in Alexandria offer?
Heights Finance offers personal loans including installment loans, auto loans, debt consolidation, secured and unsecured loans with amounts up to $10,000 or more.
How can I apply for a loan at Heights Finance?
You can apply online, by phone, or visit a branch in person to start the loan application process.
What are the business hours for Heights Finance in Alexandria?
Heights Finance is open Monday through Friday from 8:30 AM to 5:30 PM and closed on Saturdays and Sundays.
Do I need good credit to qualify for a loan?
Good credit helps but is not required. Loan decisions are based on multiple factors. Applying is the best way to find out if you qualify.
What documents do I need to provide when applying for a loan?
You'll need two sources of information for identity, residence, and income verification, such as government-issued IDs, proof of income, or utility/bank statements.
Are there payment options for making loan repayments?
Yes, payments can be made online, via mobile app, automated bank payments, check, money order, or debit card. Contact your local branch for details.
Is there onsite parking and wheelchair access at this location?
Yes, the branch has onsite parking and a wheelchair-accessible entrance for customer convenience.
What nearby places can I visit after securing a loan at Heights Finance?
After your visit, you might enjoy dining at Noodles and Grill or Five Guys, or pick up groceries at the Asian Market nearby.
How can nearby financial services help me when visiting Heights Finance?
Nearby agencies like USAgencies Insurance and Western Union provide additional financial and money transfer services that might complement your loan needs.
Where can I relax or enjoy a beauty treatment near Heights Finance?
You can visit Aloha Nails Spa or Gigglicious spa and beauty salon nearby for pampering before or after your loan appointments.