Capital One Bank

3.2
47 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
3701 Jackson St, Alexandria, LA
71303, United States

Hours

Reviews

3.2
47 reviews
5 stars
20
4 stars
6
3 stars
3
2 stars
0
1 star
18
  • SL
    Stacy Renee (LovinLivinLife)
    Aug 2, 2025
    4.0
    Fast friendly service considering it was the 1st. of the mth. and it was slammed with people. They were on top of their game. The parking lot is horrible. Very very small and crowded. Very hard to access it any way you try to come in. Hard to get a parking spot. Have never had a problem with anything relating to Capital One financially. There's one thing they do need and it's a physical branch/location that you can actually walk into on the north side of the river. It's ridiculous to have a nationwide bank and have to drive 35 to 40 miles to acess it. Capital One needs to look at the influx of people in Pineville alone, not to mention Kingsville and other things moving northward. The only ATM for Capital One is in Lowe's parking lot and almost always has a line of traffic waiting. You can also deposit at Walgreens, the downfall is you usually have to go to the photo department because rarely is someone working the front register. Once again there's usually a line so don't plan on running in and running out.
  • VD
    Vickie D.
    Dec 10, 2024
    5.0
    Very helpful, smiling faces
  • KJ
    K J
    Jul 15, 2020
    1.0
    Don’t go to this location. When their ATM eats your card it is “not their problem, they do not service the ATM” though every day I watch them do it when I drop my jobs deposit off. So says the bigger blond woman with glasses at the teller window. OH. That same woman has you write down your SS number and not return it. Says she needs it for verification. None of the others do this.
  • SG
    Saad Gharaibeh
    Jan 2, 2019
    5.0
    Fast and easy

Frequently Asked Questions About Capital One Bank

What are the regular branch hours for Capital One Bank at 3701 Jackson St, Alexandria, LA?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at Capital One Bank?

The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.