Truist

3.0
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
546 S HIGHWAY 27, SOMERSET, KY
42501, United States

Hours

Reviews

3.0
23 reviews
5 stars
8
4 stars
3
3 stars
1
2 stars
3
1 star
8
  • DH
    Devon Hacker
    May 11, 2025
    5.0
    I’ve had a consistently positive experience with Truist Bank. The staff is always very kind, professional, and helpful whenever I need anything in person. I also really appreciate how convenient the ATM is—it allows me to deposit cash and checks 24/7, which makes a huge difference with a busy schedule. Reliable, friendly, and easy to use—exactly what you want in a bank!
  • JS
    Josh Smith
    Jun 1, 2024
    1.0
    ATM is useless always out of order and that’s the only Truist Bank in Somerset
  • RR
    Richard
    Oct 28, 2023
    2.0
    I can understand being closed on Sunday. Other banks are open on Saturday for client convenience. Truist isn’t about that.
  • RW
    Rhonda Wombles
    Apr 19, 2023
    1.0
    My client has an account with Truist, I do not. This bank charged me 4% of check amount to cash one of their customer's checks. Ridiculous!!
  • AS
    Aaron Sheehan
    Apr 13, 2023
    1.0
    charged me $108 in overdraft fees for $22 of charges, when I don't have even have overdraft coverage opted. Will definitely not go out of their way to help a loyal customer. terrible policies. I do not suggest anyone to bank here.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.