Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
16 reviews
5 stars
8
4 stars
1
3 stars0
2 stars
1
1 star
6
- MFMckenzie FieldsJun 3, 20221.0Tried to do business with them. Could never get their banker Kaci to email me back on a simple question I had about the application. Tried again with no response so I tried a final time and realized I shouldn’t have to beg a lender to speak to me and went somewhere else.
- TSTonya SmithSep 8, 20211.0I have been a customer of BBT for many years - since the bank opened as Broadway Bank, then Area Bank, then BBT and now Truist here in Paducah, Kentucky. I enjoyed a very professional and friendly relationship with employees of BBT until approximately 2 years ago. Since that time, I have felt as though I am far too often treated with disdain and disrespect. Any attempt at resolution of a problem, in my experience, is met with a defensive and unprofessional attitude. If there is an issue that arises, they prefer to believe it is the fault of the bank's customers and never its management. Sadly, for this reason, I cannot recommend BBT/Truist, or at least not our local Paducah branch. I continue to try to make the banking relationship work, but may soon have to move on!!
- HFHippie Fourlife1Jun 26, 20151.0Took forever to get served. No one said good morning. Seemed everyone was sad.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist Paducah branch?
The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What services does Truist offer at its Paducah location?
Truist offers services including deposit transactions, retail and business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, foreign currency exchange, and more.
Can I open a Truist checking or savings account online or only at a branch?
You can open a new checking or savings account online, by phone, or at a branch. Note that Truist CDs must be opened in-person at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to enable digital and in-person purchases using funds from your checking account.
What are the business hours for the Truist Paducah branch?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is the Truist Paducah branch located?
The Truist branch is located at 5195 Hinkleville Road, Paducah, Kentucky, 42001, in McCracken County.
Are there convenient dining options near the Truist Paducah branch?
Yes, nearby dining options include Chick-fil-A, Firehouse Subs, Pizza Hut, Dunkin', Pancheros Mexican Grill, and Frutta Bowls, perfect for grabbing a meal before or after your visit.
Can I find any automotive services near Truist in Paducah?
Yes, nearby automotive-related services include Godfather's Pizza Express (gas station), Hucks (gas station and convenience store), and Finish Line Car Wash for vehicle cleaning needs.
Are there facilities nearby Truist for mobile phone repair or telecommunications needs?
Yes, Batteries Plus and T-Mobile stores are nearby for mobile phone repair, accessories, and telecommunications services.
What nearby amenities can I visit after banking at Truist in Paducah?
After your banking visit, you can relax or shop at nearby places like Sephora for beauty supplies, Cherry Nail Salon for personal care, or attend services at Olivet Baptist Church.