Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
20 reviews
5 stars
6
4 stars0
3 stars0
2 stars
1
1 star
13
- KLKarrie LeibleAug 12, 20251.0Late atm fee popped through causing my account to be about 1.50 negative and they want to say I can't have part of my 500 I deposit. This bank is a joke. I look at my account at least 3 times a day to keep up with automatic withdraws. An atm feem should not pop through 4 days later. And if it does take the weekend it should have at least shown on Monday. Why are weekend transactions taking till Tues to process. Goes to show you can't trust truit to do their job on a timely manner. It's not the workers, the bank's policies are horrendous and are absolutely not there for their customers. I will be shopping around for a better bank that is there for their customers.
- SJshelby johnstonFeb 7, 20232.0They take forever. Just trying to make a deposit, and I have been here for 45 mins. When I arrived I was second in line, the inside wasn’t busy, and there were only 3 cars outside. The line is now wrapped around the building, the inside is very busy as well. Despite the high volume of costumers I only see 3 tellers, so it’s not their fault. Even looked to see if they had an inquiry anywhere about hiring more tellers. I didn’t find anything, so if they do have one posted they aren’t making it easy on themselves. The lady took my money to deposit, and what usually takes less than a minute (when I have more money) took her 10 mins to get back to me. I’m a waitress so I come here a lot to deposit cash. I work by the standard, “first one in, first one out.” However, that wasn’t the case here today. Maybe, instead of pushing your credit card on me the business should try to train their employees how to be more efficient. The world is moving faster everyday, and instead of changing their name to keep up with the modern world maybe they should change their policies on costumer interactions.
- AHAaron HowlettDec 1, 20141.0Tried to get a CSR to help with a bank statement. Its been a week, and five emails, two phone calls, and still don't have what I need. I would not recommend this branch.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular business hours?
Truist is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of products and services does Truist offer?
Truist offers Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by calling 844-4TRUIST. Note that Certificates of Deposit (CDs) must be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital and in-person payments.
What services does Truist provide related to loans and financing?
Truist offers business loans, mortgage loans, personal loans, home equity lines of credit, auto, boat, RV loans, and leasing services by appointment.
Are there any ATMs nearby the Truist branch at 3506 State Route 54?
Yes, there is a BB&T ATM nearby, which you can use for convenient banking transactions close to the branch.
What dining options are available near the Truist branch?
Nearby dining options include Arby's for fast food sandwiches, Pizza By The Guy for Italian pizza, Ole South Barbeque for American barbecue, and Salsarita's Fresh Mexican Grill for Tex-Mex cuisine.
Can I visit other retail stores near Truist for shopping?
Yes, Kohl's department store is located nearby, offering clothing and retail products. Also, Party City and Sally Beauty are close for party supplies and beauty products respectively.
What community and personal care services are available near Truist?
You can visit Burch's Barber Shop for grooming, East Spa for spa services and reflexology, and Immanuel Baptist Church for religious activities, all located near Truist.