Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
35 reviews
5 stars
16
4 stars
2
3 stars0
2 stars0
1 star
17
- BRBeth RogersAug 15, 20251.0My sister took my elderly parents to update their bank account. They would not let my dad use there restroom so my sister had to walk him across the street to Press on Monmouth. He walks with a walker and barely made it in time. I understand not having a public restroom but nothing even for your customers? And couldn't they make an exception for an elderly person who has a hard time getting around? Ridiculous!
- NWNathaniel WallsJul 4, 20241.0No issues with the ones who work on the bank branches but the ones on the phone are horrible, I understand about fraud but i have explained that it isn't they don't care about people who have to pay bills etc.... holding yur account hostage basically until they decided stop dragging there feet to me is unprofessional
- NWNick WalterApr 18, 20235.0The manager is the best!
- AVAngel VerkampOct 4, 20221.0I would give this bank negative stars if I could. My one and only interaction with these people was completely rude and unprofessional. I was cussed at and hung up on because apparently they don’t give out checks at this location (I don’t bank at this dumpster fire of a bank so I had no way of knowing that) this person went out of their way to call another professional establishment to curse and be nasty. I’ve never really experienced blatant unprofessionalism quite like that.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What are the drive-through hours at this Truist location?
Drive-through service is available Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. The drive-through is closed on weekends.
Where is this Truist branch located?
This Truist branch is located at 501 Monmouth St, Newport, KY 41071, in Campbell County, United States.
What banking products and services does Truist offer at this location?
Truist offers checking accounts, commercial services, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
How can I open a new account with this Truist branch?
You can open an account online, by phone, or by visiting a branch. Online account opening may take a few days for your debit card and checks to arrive. Visiting the branch during business hours allows you to get a temporary debit card immediately.
How do I activate my debit card from Truist?
You can activate your debit card online to start making digital purchases and in-person payments using your checking account funds.
Is there parking available near the Truist branch?
Yes, Tri-State Parking is nearby, offering convenient parking options for customers visiting the Truist branch.
Are there any dining options near Truist if I want to grab a meal or coffee?
Yes, nearby dining options include Press on Monmouth (restaurant and coffee shop), Blaze Cigar Lounge and Bar, Bitters Tavern, Mokka and the Sunset Bar and Grill, Sake Bomb Newport (sushi and Korean restaurant), and Gangsters Dueling Piano Bar.
What nearby services can I access related to mortgages and financial planning?
Nearby services include Holly Matthews - Mortgage Specialist, Finance of America Mortgage LLC, Intelli Choice Insurance, and Strategic Advisers for professional financial and marketing services.
Are there any entertainment or wellness options close to the Truist branch?
Yes, you can visit The Southgate House Revival (music venue and bar), Newport Gangster Tour for travel experiences, Think Tank Flotation and Wellness spa, and Carnegie Hall at Newport for events and accommodation.