Truist

3.0
35 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
501 MONMOUTH ST, NEWPORT, KY
41071, United States

Hours

Reviews

3.0
35 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
0
1 star
17
  • BR
    Beth Rogers
    Aug 15, 2025
    1.0
    My sister took my elderly parents to update their bank account. They would not let my dad use there restroom so my sister had to walk him across the street to Press on Monmouth. He walks with a walker and barely made it in time. I understand not having a public restroom but nothing even for your customers? And couldn't they make an exception for an elderly person who has a hard time getting around? Ridiculous!
  • 22
    2birdies
    Jun 19, 2025
    5.0
    We at Carthage Auto Sales are very happy with everyone at Truist Newport!
  • KR
    Kevin Rollins
    May 29, 2025
    1.0
    So glad I got out of here. Keith (?) I believe his name was mocked my stutter going through the drive thru to deposit cash. Odd interaction from an odd employee.
  • NW
    Nathaniel Walls
    Jul 4, 2024
    1.0
    No issues with the ones who work on the bank branches but the ones on the phone are horrible, I understand about fraud but i have explained that it isn't they don't care about people who have to pay bills etc.... holding yur account hostage basically until they decided stop dragging there feet to me is unprofessional
  • SH
    Steven Harrison
    Mar 5, 2020
    1.0
    Called Jordan Moran and they were totally rude and refused to help me this branch must be under new management because it’s definitely has changed and I will be taking my account else where as well! Hope your happy Jordan for truly upsetting me!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.