Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
8 reviews
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- JMJose Maury Estepa MarreroNov 27, 20231.0Si pudiera darle a truist bank 0 estrellas se ls diera porque la verdad se lo merece en cuanto a mi experiencia es lo peor, hace 3 meses reclame por un sobre giro de mi cuenta y hasta la fecha no he recibido alguna notificación, los llamo y la respuesta varia en dependencia de quien sea el que me atienda, las llamadas a atención al cliente fácilmente te pueden tomar 1 hora, mi recomendación es que no deposites tu dinero en esté banco, no es nada agradable pasar por mi situación, sentir que prácticamente te roban y no son capaces de hacer nada, si pudiera o tuviera los recursos los demandara sin problema alguno
- BDBriania DavisAug 8, 20231.0Today, my father attempted to get a cashier check from the local Louisville KY branch, he had his ID and his debit card and they asked him for his account number and the last deposit into the account. I went to my own bank and provided the same cards and I had no issue. For him, he didn't know this, so in attempt to get the cashier check, he went back and got his check book with this information and returned to the bank to get the cashier check and was told he couldn't "today because he got the questions wrong and had to come back tomorrow". Whay does tomorrkw change? Nothing, it's still him and the same presented information. This is absolutely ridiculous. What's the point of personal identification if that is not enough to verify his information. I am so embarrassed and frustrated for my father in his attempt to do something nice for me and he was blocked in both his attempts and wasted his time even returning to the bank for the second time. Do better in terms of your customer service.
- NANick AndersonAug 1, 20225.0Ask for Daniel, most hardworking banker you'll ever meet
- JPJigs PatelFeb 8, 20205.0Every Day to go bank Like the service
- SGShanan GibbsApr 23, 20191.0Worse branch ever!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the Truist drive-through service available?
The drive-through at Truist operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
How can I open a new account with Truist?
You can open an account online, by visiting a branch, or calling 844-4TRUIST. Some accounts, like CDs, must be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to start making digital and in-person payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving toward goals or emergencies.
What address is the Truist branch located at?
The Truist branch is located at 330 Whittington Parkway, Louisville, KY 40222, in Jefferson County.
Which nearby eateries can I visit before or after banking at Truist?
You can enjoy meals at nearby Skyline Chili and Which Wich of Louisville, both within walking distance of the bank.
Are there other banking options near Truist on Whittington Parkway?
Yes, nearby you will find US Bank branches and multiple U.S. Bank mortgage services to meet your banking needs.
Where can I find ATM services close to the Truist branch?
You can use the BB&T ATM located nearby for convenient cash withdrawals and deposits close to Truist.
What is Truist's purpose and commitment to the community?
Truist aims to inspire and build better lives and communities through genuine care, meeting client needs, empowering teammates, and uplifting communities.