Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.0
29 reviews
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20
- VIVoid IndigoSep 20, 20241.0Slowest drive thru of any bank I have ever been to.
- CTChris TanakaSep 16, 20241.0Things have really gone downhill since it was BB&T I’ll tell you that much. More often than not the ATM will have no money in it so all you can do is deposit money and the best part is you have to insert card, enter PIn, choose receipt type then find out no withdrawal. And that’s only if the ATM hasn’t been stolen. So then you need cash so you go inside and join the line that’s being served by the one singular person doing all inside and drive through because why not? Not like I can just head to another branch since the few that are around are slowly closing down. It’s such a pain to change everything I have that automatically gets withdrawn from my account but the lack of reliability has caused me to look for a new bank. Big thumbs down since I can’t go zero stars or a negative.
- AGAdam GardnerApr 15, 20231.0At one time BB&T (now Truist) was amazing, however, the last 6 years it has been a nightmare! The turnover at this location is higher than a fast-food restaurant, especially this location! I could type 3 pages worth of the terrible experiences I have had with this company and that includes when they were still BB&T. I have never once been late on any mortgage or HELOC payment. I noticed they turned off my autopay and I didn’t discover this until 3 months to late. The manager at the time was helping me but went on vacation and never got back to me. I’m going to finish this review in a couple days. It is infuriating, what they have caused me recently.
- YPYadir PerezMay 17, 20221.0UNPROFESSIONAL Ive been waiting for more thanks 40 mins white they talking ang laugh
- MDMarlyn DiMaggioJan 23, 20201.0The staff is horrible, ask for my direct deposit info he wants to joke and play games. That branch is a joke!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through service hours at Truist on weekdays?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM.
Is Truist open on weekends?
No, Truist is closed on Saturdays and Sundays.
How can I open a new account at Truist?
You can open an account online, by phone, or at a branch. Branch visits allow you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to save money for goals or emergencies.
What services are available at the Truist branch on Bardstown Rd?
Services include deposit transactions, loans, credit cards, mortgages, insurance, investment, and trust services among others.
Are there other banks or ATMs near Truist on Bardstown Rd?
Yes, nearby banking options include Chase Bank, PNC, BB&T ATM, and Chase ATM for your convenience.
Where can I eat near the Truist branch on Bardstown Rd?
You can find many nearby restaurants such as Taco Bell, Tumbleweed Tex Mex, Wendy's, Chili's Grill & Bar, Papa Murphy's Take 'N' Bake Pizza, China 1, and Pizza Hut.
Are there any service or retail stores close to Truist for quick errands?
Yes, Lowe's Home Improvement, Burlington clothing store, T-Mobile, Magenta Club, Minute Key locksmith, and Blue Rhino Propane Exchange are nearby for various needs.
How might I combine a visit to Truist with local amenities?
After visiting Truist for banking, you might enjoy dining at nearby eateries like Taco Bell or Chili's Grill & Bar, or run errands at Lowe's Home Improvement or pick up phone services at T-Mobile.