Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
46 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars0
1 star
28
- TMThalia Maleta2 days ago1.0Muy mala atención a los clientes, nunca hay personal disponible para una buena atención ,para crear una cuenta nunca hay disponibilidad y te dicen que regreses otro día, que por cierto también es en vano ya que tampoco hay disponibilidad. En fin falta de educación y atención al cliente.
- JMJaik MillerOct 11, 20251.0By far the worst banking experience I've ever had. This blonde lady with glasses just kept talking over me and lecturing me like I'm an idiot. Sorry I didn't know how to do something. It was my first time doing a particular thing and I didn't know protocol. Every time I tried to speak she just cut me off. I couldn't get a single word out of my mouth. She was was a little aggressive and it was very unnecessary. She was just flat out rude and talked to me like I was a child. I felt like was being judged by my looks. I already understood that I made a mistake and she just kept talking. She couldn't read the numbers on the paper even though they were clearly written. It was just strange. Strange behavior. All the Cuban ladies are pretty nice to me though. Unfortunately I have to keep going there because that's where my business Banks.
- LDLawn Care Willie DeeJun 16, 20231.0They took my check and held money for 2 weeks after the check cleared.
- CRcrista RiggsApr 26, 20221.0Very very rude and condescending. They don't know how to treat people. This is the worst bank I have ever been to. Needed help but instead left feeling verbally attacked . This place plummeted when it became Truist .
- KBKenny BayensFeb 1, 20211.0Started with BB&T, From the buy out of Bank of Louisville, and I have to admit this is the worst I have seen this bank in 15+ years. Covid, truist bank, Whatever the reason I threatened months ago to the manager of leaving because of poor performance of the bank. He reassured me that they were hiring and training four people as we spoke. Today’s experience 4 lanes green lights, one gentleman working the window, 10 minutes to get to a tube, another 15 to 20 minutes to receive a deposit slip. I recognize you still need help, but lying to me will get me out your door faster than the performance of this bank.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's drive-through hours?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What are the general banking hours for Truist at 7301 Jefferson Blvd, Louisville?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Truist CDs must be opened in a branch. Online applications take a few days for delivery of debit cards and checks, but visiting a branch gives you a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online before you can use it for digital purchases and payments.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts for setting aside funds for goals or emergencies.
What financial products and services are available at this Truist branch?
Services include checking and savings accounts, commercial banking, credit cards, loans, mortgages, online and mobile banking, small business banking, and wealth management.
Is there an option for night deposit service at the Truist branch?
Yes, the branch offers a night depository service for after-hours deposits.
Are there any nearby amenities I can visit around Truist at 7301 Jefferson Blvd?
Nearby are several amenities including Target Store Louisville-Jefferson-Pavilion for shopping, CVS Pharmacy for pharmacy needs, and Pizza Hut Express if you want a quick meal before or after your visit.
How can the nearby South Central Regional Library complement my visit to Truist?
You can visit the South Central Regional Library nearby to access community resources, study, or catch up on reading before or after handling your banking needs at Truist.
Are there convenient transportation or financial service options near the Truist branch?
Nearby financial services include Bitcoin ATM Teller Louisville - Coinhub and LibertyX Bitcoin ATM for cryptocurrency transactions, as well as the Autotruck Financial Credit Union. These can provide additional financial convenience during your visit.