Truist

2.5
47 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7301 JEFFERSON BLVD, LOUISVILLE, KY
40219, United States

Hours

Reviews

2.5
47 reviews
5 stars
16
4 stars
2
3 stars
1
2 stars
0
1 star
28
  • HM
    Herdtc Mark
    Dec 19, 2025
    5.0
    Love Truist
  • TM
    Thalia Maleta
    Nov 22, 2025
    1.0
    Muy mala atención a los clientes, nunca hay personal disponible para una buena atención ,para crear una cuenta nunca hay disponibilidad y te dicen que regreses otro día, que por cierto también es en vano ya que tampoco hay disponibilidad. En fin falta de educación y atención al cliente.
  • JM
    Jaik Miller
    Oct 11, 2025
    1.0
    By far the worst banking experience I've ever had. This blonde lady with glasses just kept talking over me and lecturing me like I'm an idiot. Sorry I didn't know how to do something. It was my first time doing a particular thing and I didn't know protocol. Every time I tried to speak she just cut me off. I couldn't get a single word out of my mouth. She was was a little aggressive and it was very unnecessary. She was just flat out rude and talked to me like I was a child. I felt like was being judged by my looks. I already understood that I made a mistake and she just kept talking. She couldn't read the numbers on the paper even though they were clearly written. It was just strange. Strange behavior. All the Cuban ladies are pretty nice to me though. Unfortunately I have to keep going there because that's where my business Banks.
  • JR
    Jorge Rodriguez
    Dec 8, 2023
    4.0
    En ocasiones fin de semana el cajero no tiene operaciones
  • LD
    Lawn Care Willie Dee
    Jun 16, 2023
    1.0
    They took my check and held money for 2 weeks after the check cleared.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.