Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
22 reviews
5 stars
9
4 stars
2
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1
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1 star
10
- DSDean SechrestSep 18, 20235.0How do you turn a one-star review into a five-star review? A great employee, a great person.Thank you Aldin Hamzic.
- TMTrina MMay 3, 20231.0I asked the branch if I was still eligible for the sign-up bonus even after Truist locked out my account because they flagged me for fraud. The application didn’t ask for an ID to begin with but asked for money to open the account. The proceeded to deduct $12 every month from my account while I was locked out. I then complied and someone in the branch said I was still eligible so I switched my direct deposit but I got an email from Truist saying I’m not. I called the branch about this, I was promised I will be given a call back, no call. This has been the most stressful experience I’ve had with a bank. Never banking with Truist ever again. Take your money elsewhere. Very poor customer service both in-branch and in the call center
- ESEllen SloanMay 4, 20224.0My kind of bank. Cheerful friendly interaction and free services. Very welcoming.
- KRKathya R.Mar 16, 20201.0They haven't had a manager on site at the Beaumont branch for close to 2 years ( the other staff members say their manager goes to 2 locations). If you need to speak with her she's never there, and whoever is in the main office has better things to do that to help frustrated clients or return their phone calls.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist bank at 4507 Shelbyville Rd?
Truist bank is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new checking or savings account with Truist?
You can open a new account online, visit a branch during business hours to open it in person (and get a temporary debit card immediately), or call Truist at 844-4TRUIST (844-487-8487) during available phone hours.
How do I activate my Truist debit card?
You can activate your debit card online to make digital purchases and in-person payments using funds from your checking account.
What types of financial products does Truist offer at this location?
Truist offers checking accounts, commercial banking, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and online and mobile banking services.
What services are available by appointment at Truist?
Services such as trust services, leasing services, and cash management are available by appointment at Truist.
What nearby businesses might I visit along with Truist at 4507 Shelbyville Rd?
Nearby, you can visit the bakery Nothing Bundt Cakes, jewelry store Royal Jewelers, and the fast food restaurant Auntie Anne's, among others, ideal for grabbing a bite or shopping before or after your bank visit.
Are there health and wellness services near Truist at this location?
Yes, nearby you will find St Matthews Massage Therapy for spa and physical therapy, dentists such as Bass Deborah and Dr. Charles Barrett, and DaVita Shelbyville Road Dialysis clinic.
What shopping options are available near Truist at this address?
There are several shopping centers close by including Middletown Peddler Mall, Shelbyville Road Plaza, and retail stores like Old Navy and World Market St. Matthews.
How can I schedule an appointment at Truist?
You can schedule an appointment online through Truist's reservation portal at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.