Truist

1.9
17 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
9510 BROWNSBORO RD, LOUISVILLE, KY
40241, United States

Hours

Reviews

1.9
17 reviews
5 stars
3
4 stars
1
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0
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0
1 star
13
  • KM
    Karen Meier
    Aug 1, 2025
    5.0
    They've always taken care of my needs, questions, etc. and in a timely manner.
  • CE
    Carla Evans
    Oct 5, 2023
    1.0
    2 months and 2 reports later and still no debit card.
  • LD
    Lawn Care Willie Dee
    Jun 16, 2023
    1.0
    DONT PUT YOUR MONEY IN ANY TRUIST BANK THEY CARE NOTHING ABOUT YOU OR YOUR BUSINESS/MONEY
  • JC
    Joey Curtis
    Mar 31, 2023
    1.0
    Don’t bank with these people! They charge fees after fees that they create. I deposited a check, the teller took it before I could sign because she was busy. They held the check for 5 days to clear. Then took the money out of my account to send back to me because it wasn’t signed. Then they charged me a 12 dollar return fee and then a overdraft fee of 36 dollars that didn’t even over draft. 2 5 dollar maintenance fees. Then they said once they mail my check back to me in a few days I can redeposit and wait another 5 days to have my money clear. I have banked with bb&t for 5 years almost with no issue until Truist took over. I’m changing banks asap!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.