Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
17 reviews
5 stars
7
4 stars0
3 stars
1
2 stars
2
1 star
7
- JBJason BolinSep 11, 20251.0Truist is a terrible bank and I will be closing my account with them as soon as possible. The phone “customer support” is useless and the lady who answered the phone when I called today seemed annoyed just by speaking with me.
- LVLauren VolkmanAug 21, 20255.0Lanni is very kind. Helpful staff
- RKRobin KJan 17, 20245.0Friendly tellers and manager. They are kind, caring and professional. They even have a teller who speaks fluent Spanish.
- SASam AliAug 6, 20211.0Very bad customer service, worst bank ever
- MHMadison HenningerSep 2, 20165.0Been with bb&t for years great service and great people.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist's branch at 6740 Bardstown Rd, Louisville?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services at this location?
Yes, the drive-through window is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What types of bank accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts to save money for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours (where you can get a temporary debit card immediately), or by phone by calling 844-4TRUIST during specified hours.
How do I activate my Truist debit card?
You can activate your debit card online to start using it for digital purchases and in-person payments.
What services does Truist provide at this branch?
Services include deposit transactions, loans, credit cards, mortgage services, investment and trust services, international and retail wire transfers, insurance services, foreign currency exchange, and more.
Are there any nearby ATMs or banks near Truist on Bardstown Rd?
Yes, nearby financial services include BB&T ATM and PNC bank, which offer ATM and banking services close to the Truist branch.
Which food options are available near the Truist Louisville branch?
Nearby restaurants include Taco Bell, Raising Cane's Chicken Fingers, Papa Murphy's pizza restaurant, and Bubbleville bubble tea and smoothie bar, perfect for grabbing a bite before or after your banking visit.
What community services and organizations are close to this Truist branch?
Close by are the Kentucky Humane Society, Fern Creek Library, and Fern Creek United Methodist Church, which may be of interest for community engagement in the area.
How can I schedule an appointment at this Truist branch?
You can schedule an appointment online via their reservation page at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.