Truist

3.0
26 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
4082 TAYLORSVILLE RD, LOUISVILLE, KY
40220, United States

Hours

Reviews

3.0
26 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
12
  • VJ
    Vera Jacobs
    Jul 8, 2025
    5.0
    I have just wanted to cash a check and I met Ana, I really appreciate her smooth guidance and her kindness
  • DS
    Dean Sechrest
    Sep 23, 2023
    5.0
    Really really really appreciate the new Branch manager, Mac, he went out of his way to help me and another employee there was also so nice even though they are having such a busy day!
  • BC
    Brad Clark
    Aug 10, 2023
    1.0
    I have not had a good experience with this bank location really ever. I drive across town because they are so bad. Sometimes I go there they can’t help me and I have to go to another locations to get things done. Unfriendly, EXTREMELY SLOW, and I’m made to feel like a criminal when I come to keep withdrawal cash from my savings. 👎👎👎
  • JM
    Jenni McCall
    Dec 22, 2021
    1.0
    This has become THE WORST BB&T in Louisville. I have had nothing but trouble with their drive thru service. Even though the website says they’re open, they randomly close. I’m so frustrated that I feel like moving my money altogether.
  • VN
    Vivian Nguyen
    Apr 20, 2021
    1.0
    Very bad. They keep your money longtime nó reason, 15 days no reason. Call then, they never answer. And they lied

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.