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About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
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Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours?
Currently, the Truist branch located at 5319 PRESTON HWY in Louisville, KY is closed on all days of the week.
Does Truist offer drive-through banking services at this location?
No, the drive-through banking service at this Truist branch is closed every day of the week.
How can I open a new checking or savings account with Truist?
You can open a new account online, by visiting a branch during business hours, or by phone. Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments with your checking account funds.
What types of banking products and services does this Truist branch offer?
This Truist branch offers checking, personal savings, commercial banking, credit cards, loans, mortgages, small business banking, online & mobile banking, and wealth management services.
Where can I find ATMs near the Truist branch on Preston Hwy?
Nearby ATMs include the Truist ATM and the BB&T ATM, both conveniently located close to the Truist branch on Preston Hwy for your cash withdrawal needs.
Are there dining options near the Truist branch at 5319 Preston Hwy?
Yes, nearby dining options include Subway, Domino's Pizza, and Tacolandia Mexican Restaurant, perfect for grabbing a meal before or after your bank visit.
What automotive services are available near the Truist branch?
Several automotive-related places near Truist include Kia Store Preston, Magic Sparkle Car Wash, Whistle Express Car Wash, Hines & Son Services Center, Mills Automotive, Tint Empire, and Community Auto Glass.
Does Truist provide appointment-based services at this branch?
Yes, services such as trust services, leasing, and cash management are available by appointment at this Truist branch.
How can I contact Truist and find more information about this branch online?
You can call Truist at +1 502-810-0434, visit their website at www.truist.com/branch/ky/louisville/40213/5319-preston-hwy, or check their Facebook page at facebook.com/truist for updates and information.