Truist

3.1
16 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
401 W MAIN ST STE 100, LOUISVILLE, KY
40202, United States

Hours

Reviews

3.1
16 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
1
1 star
6
  • JM
    jose raul cardona martinez
    Dec 2, 2025
    5.0
    Amabilidad, buen trato y profesionalismo
  • LR
    Luis Ramos
    Nov 14, 2025
    5.0
    Son personas muy agradables y atentas
  • AC
    Amy Chionchio
    Nov 7, 2024
    1.0
    I closed my account at this location 2 months ago. I received a call from truist saying my account has a negative balance for the last 17 days. I told her my account has been closed since September 9. The truist associate said that my account wasn't closed properly so now I owe money. This bank is Awful.
  • JC
    Jasmine Carter
    Apr 27, 2023
    1.0
    The people in here are unprofessional. Also, I asked a question and received a lot of sass with the response I was given. The people they hire at Truist are not customer friendly and seem to care more about gossiping.
  • LH
    Lester Hill
    Aug 25, 2018
    2.0
    My favorite Bank to go to downtown//////!!!????😲 STOP The pressed?? this use to be my favorite bank there was an incident where I was involved in a scam attempt and I made a couple of mistakes I reported it to my bank they investigated it and found out that I was at fault and they said I have to pay back what the scammers created it was a painful lesson for me I should have known better but I feel like this bank did not help me or back me at all but it is what it is and I will pay for my mistake. I hope this never happens again,, for anybody who reads this it was BB&T corporate who made me pay for it but this Bank on main Street the Tellers and bank managers there are still awesome and outstanding and I hold nothing against them they have been the best and sweetest and 💓 nice to me as they can possibly be and I'll always remember them.. thank you Sarah and the rest of the crew for y'all help. Love y'all

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.