Truist

3.1
23 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
2501 W BROADWAY, LOUISVILLE, KY
40211, United States

Hours

Reviews

3.1
23 reviews
5 stars
9
4 stars
1
3 stars
3
2 stars
3
1 star
7
  • SH
    Shane Hart
    Jul 14, 2025
    1.0
    You can thank either Aubrey Grinstead, or your bank policy for losing another customer. I went in and was told that they won’t allow me to cash an endorsed check here
  • EC
    Elizabeth Chandler
    May 3, 2024
    1.0
    Their ATM is always “temporarily out of service” doesn’t matter what time of day I go to the drive thru atm, it always says that
  • JM
    jimhat Miller
    May 7, 2017
    1.0
    I used to date manager and when we split up her and most staff destroyed my credit and notarized documents and corporate would not lift a finger to help....very crooked bank
  • TM
    Trucker Misty
    Sep 21, 2016
    5.0
    Love the friendly people. Always helpful and put you first.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.