Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Details
- Drive-throughAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
20 reviews
5 stars
10
4 stars
2
3 stars0
2 stars
4
1 star
4
- JTJohnathan TappOct 24, 20251.0It's been 3 weeks since I opened an account and I still have yet to receive my card. The call center reps are outsourced and of little help.
- MRMike RushingOct 13, 20255.0Radical service and rates
- LOLisa OgburnMay 3, 20232.0Horrible Drive Thru experience Today. I understand that things happen HOWEVER, if I've been waiting for over ten minutes AND no one was in front of me or behind me the least you could have done was apologize for my extremely LONG wait. That's just good customer service. Ridiculous.
- EREd RollinsNov 15, 20195.0Excellent customer service. Even though I didn't have an account there, they kindly exchanged the petty cash bills I had for smaller increments. The bank next door wouldn't allow me to do it even though the business I work for has an account with them, I just didn't have the account number on me.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's regular branch hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
What are the drive-through hours at Truist?
The drive-through at Truist operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM, closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a Truist branch during business hours. CDs must be opened in branch. Opening in branch provides a temporary debit card immediately.
Do I need a debit card or checks to open a checking account?
Checking accounts support day-to-day transactions with debit cards and checks for payments or deposits. Savings accounts are used primarily to save money for goals or emergencies.
How do I activate my Truist debit card?
You can activate your Truist debit card online, enabling you to make digital and in-person purchases with your checking account funds.
What types of financial products and services does Truist offer?
Truist offers products including Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
What nearby shopping centers and stores can I visit when I come to Truist?
Nearby the Truist branch at 10403 Dixie Hwy are Dixie Valley Shopping Center, Bath & Body Works, GNC, and Dollar Tree, great places to shop before or after your banking visit.
Are there nearby dining options around Truist?
Yes, dining nearby includes Mark's Feed Store (barbecue), Fazoli's (Italian fast food), Rally's (burgers), McDonald's, and Chong Garden (Chinese cuisine).
Can I find automotive services near Truist?
Automotive services close to Truist include Ken Towery’s Tire and Auto Care, JM Auto Repair, and U-Haul Neighborhood Dealer for rentals, repairs, and parts.
How accessible is the Truist branch at 10403 Dixie Hwy?
This Truist location has a wheelchair accessible entrance and parking, and also features a drive-through service for convenience.