Truist

3.2
23 reviews
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Business Details

10403 DIXIE HWY, LOUISVILLE, KY
40272, United States
(502) 933-1618
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable

Location

Truist
10403 DIXIE HWY, LOUISVILLE, KY
40272, United States

Hours

Reviews

3.2
23 reviews
5 stars
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0
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1 star
6
  • DW
    Destiny Werle
    Dec 12, 2025
    1.0
    Do not recommend! Everytime I take a check to them it's something different ! First time said it be in account in 3 days took two weeks ! So second time I go in person cash it tell the teller put half in account says it will go immediately . Took three days ! Should have got all cash then put cash in I guess. Then tonight I go in person to just cash it should be simple no waiting for deposit. The guy said he couldn't cash it cause it wasn't with my bank mind you neither was the last one ! He was rude and disrespectful wouldn't get a manger. I asked for his name and it was a hard name to pronounce ( he is from a different country that bothers me non ) just I couldn't even begin how to say it so I was just going to take a picture of his name to talk with management about his attitude and things and he grabs it real quick k so I can't so this is him I can't just post the picture of him
  • JR
    José Ramírez
    Dec 8, 2025
    1.0
    Pesimo lugar hojala y lo sierren
  • JT
    Johnathan Tapp
    Oct 24, 2025
    1.0
    It's been 3 weeks since I opened an account and I still have yet to receive my card. The call center reps are outsourced and of little help.
  • MR
    Mike Rushing
    Oct 13, 2025
    5.0
    Radical service and rates
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.