Stock Yards Bank & Trust was founded in Louisville, Kentucky, in 1904 and is now the largest bank headquartered in Kentucky with more than 70 branches across Kentucky, Ohio, and Indiana. Today, we help individuals, families, and businesses with a complete line of financial services with a unique focus on banking with a personal touch. It’s not new—in fact, we call it “banking, the way it used to be.”
I would rate this bank as a so-so option overall, but their mobile app is truly unbearable. It feels like a relic from 2010—clunky, outdated, and extremely frustrating to use. It’s almost as if their employees are told to play dumb; they are rude, short-tempered, and unwilling to genuinely assist with any issues.
If you're trying to manage your finances, keep track of transactions, or get real-time information about your accounts, this is not the bank for you. Their app fails miserably in these areas, making bookkeeping a nightmare.
In comparison, even smaller companies like Chime and Cash App offer better apps and customer service than this bank. Honestly, I have lost faith in their ability to provide reliable support or modern banking solutions.
I wouldn’t recommend this bank if you value efficiency, good customer service, and a decent app experience. There are plenty of other options out there that are much better suited for personal and business banking needs!
CS
Corey Stewart
Apr 25, 2025
1.0
It's a one employee no matter the day or time kinda bank. Hope you like waiting 🤙🏻
Frequently Asked Questions About Stock Yards Bank & Trust
What are the regular operating hours of Stock Yards Bank & Trust at 214 South Fifth Street?
The bank is open Monday to Friday from 9:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Is Stock Yards Bank & Trust open on holidays?
The bank is closed on most holidays such as November 11, November 27, and December 25. However, it has limited hours on certain days like November 28 (9:00 AM - 4:00 PM) and December 24 (9:00 AM - 12:00 PM).
Where is Stock Yards Bank & Trust located?
It is located at 214 South Fifth Street, Louisville, KY 40202, United States.
What is the contact phone number for Stock Yards Bank & Trust at this location?
You can reach the bank at +1 502-625-1780.
What type of services does Stock Yards Bank & Trust offer?
The bank provides a complete line of financial services for individuals, families, and businesses, emphasizing personal touch banking.
Does the bank have an online presence where I can find more information?
Yes, visit their website at https://locations.syb.com/ky/louisville/214-south-fifth-street for more details.
Are there any legal service providers near Stock Yards Bank & Trust?
Yes, nearby legal service providers include Sparks Gibbons White, Parrent & Oyler, Karem and Kleier Law, and HP Law.
What dining options are available near Stock Yards Bank & Trust?
Customers can enjoy nearby restaurants such as Carali's Rotisserie Chicken, Green District Salads, Fire Fresh BBQ, Sunergos Coffee, Cheer King Star, and All Thai'd Up.
Where can I find government services near Stock Yards Bank & Trust?
Nearby government-related offices include the Office of Jefferson County Clerk Bobbie Holsclaw, First Trust Centre, Jefferson County Clerk Legal Records and Deed Room, and Louisville Affirmative Action.
How can nearby cafes and shops complement a visit to Stock Yards Bank & Trust?
After banking, you might visit Sunergos Coffee for refreshments or 440 Market for convenience shopping, both located nearby for your convenience.