Stock Yards Bank & Trust

3.5
20 reviews

About

Bank
Stock Yards Bank & Trust was founded in Louisville, Kentucky, in 1904 and is now the largest bank headquartered in Kentucky with more than 70 branches across Kentucky, Ohio, and Indiana. Today, we help individuals, families, and businesses with a complete line of financial services with a unique focus on banking with a personal touch. It’s not new—in fact, we call it “banking, the way it used to be.”

Location

Stock Yards Bank & Trust
4016 Poplar Level Road, Louisville, KY
40213, United States

Hours

Reviews

3.5
20 reviews
5 stars
11
4 stars
1
3 stars
0
2 stars
2
1 star
6
  • CS
    Chad Satt
    Nov 16, 2025
    1.0
    First off I have 10 accounts with another bank but decided to open one with stock yards for a small revenue stream. The app doesn’t work 75% of the time I complained about this since day one and they just say “we know our employees have the same problem” and like with every account I set up I tell them if the money is not in there I do not want any transaction to go through. Well apparently the lady papered paperwork wrong one charge went through for 20 cents over charged $35 another charge another $1.57 went through $35 charge another $2 went through another $35 charge. Still no access to app…see where I’m going. $100 deposit went through I assume im positive but really negative other small charges long story they called me and said I was $650 negative over probably $30 worth of charges. I just laughed I have nearly 800 credit score 3 businesses Ira’s cds savings I used this bank for coffee gas and food and that was a big mistake bankers have no clue customer service is horrible APP HARDLY EVER WORKS! Stay far away from this bank! They will scam you too.
  • DD
    DrChop
    Oct 28, 2025
    1.0
    I would have to say, avoid at all costs. they don't honor their own checks and charge you a fee.
  • SD
    Stacy Debose
    Mar 19, 2020
    5.0
    Great customer service 👍!
  • JL
    James Laird
    Mar 1, 2020
    1.0
    Taken money out of my account from wrong account number multiple times. Atm. Never works, has eaten my money or wont make a transaction. Horrible locations. Staff is nice. Thats about it. Go with another bank. Don't waste your time. Better to just keep it in under your pillow atleast you wont be charged for it.
  • KM
    Kelli Metzger
    Jul 6, 2017
    5.0
    AMAZING customer service! They go above and beyond!!!!!

Frequently Asked Questions About Stock Yards Bank & Trust

What are the general operating hours for Stock Yards Bank & Trust at 4016 Poplar Level Road?

The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.

Does Stock Yards Bank & Trust offer drive-through service at this location?

Yes, the drive-through is open Monday to Thursday from 9:00 AM to 4:00 PM and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.