Republic Finance

Reviews

• TH

  Tod Hill

  Sep 18, 2025
  5.0
  Great loan people. Thanks
• AD

  Arthur Davis

  Aug 9, 2025
  5.0
  They make borrowing money a joy thanks guys
• DK

  Deb K

  May 29, 2025
  5.0
  They are all great at everything they do, they are friendly, informative, and they will explain everything every step of the way, answering any questions you may have. they always try their hardest to get you a loan.
• MR

  Melissa Riddell

  Mar 11, 2024
  1.0
  We have had several temporary loans with them. We have them less than a year and pay them off w/my husbands bonus. We are never 30 days late, we receive live checks in the mail that you just sign and cash, that’s how good of customers we are. This last loan was going to be paid off w/an equity loan. Constant communication from having to get different payoffs because of closing date being changed. Branch manager turned our account over to an attorney which costs them money and none for us. I called the branch the day of closing in front of my banker on speaker phone to payoff the loan. I was told I needed to contact this attorney and they could not speak to me. I was VERY embarrassed. Upon calling said attorney they said this was turned over 3 days ago. We can’t charge you or talk to you because it has not been 30 days. They also said we have never seen an office turn it over for being way shorter than 90 days past due. Again we pay on time. They said we have to refer you back to the office, I said okay but they referred me to you. Upon calling them back and telling what the attorney had said he finally let me pay it off. Upon asking why they referred it to an attorney he said they had be trying to get a hold of my husband because the payment was late and no response. I said you had a contacts list, you had his work phone, my phone, could have mailed a letter stating you were forwarding to an attorney, visited our home, etc. I have worked in finance and there are several options to get someone’s attention on a late payment. Furthermore there was no need to even contact an attorney because we were communicating with you on the account. I called home office to complain and ask for an apology from the branch manager or I was not only going to leave a review but contact an attorney. I was given a sincere apology by the lady and she was very nice and understanding. It had to forwarded on to higher up and she said someone would contact me and again she apologized and could not believe herself that this had happened. It’s now been over 2 weeks with no phone call. Looks like I will be contacting my attorney. Don’t ever borrow from the Richmond Road Branch in Lexington, KY. Zackary is the manager and he is rudest person I have ever met. Even for some great customers, I guess he thinks all customers are the same. We should have never borrowed from them but those checks are so easy to sign and then pay right back. Sad situation that we couldn’t even get an apology from the branch.

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