Central Bank & Trust Co.

3.7
15 reviews

About

BankBusiness Banking ServiceSavings and Loan AssociationOnline BankingATMCentral Bank & Trust Co
Rooted in the community since 1946, Central Bank remains dedicated to serving the people and businesses in the areas we call home. We are here, as always, with local customer service and support, as well as online, mobile and phone banking services available twenty-four hours a day. Our trusted local professionals are here to help you thrive. To learn more about how we can be Central to you, contact a banker, visit us at centralbank.com, or stop by one of our 28 convenient banking centers. Member FDIC.

Details

  • Requires appointmentNot available
  • Wheelchair accessible entranceAvailable

Location

Central Bank & Trust Co.
515 West New Circle Road, Lexington, KY
40511, United States

Hours

Reviews

3.7
15 reviews
5 stars
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0
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4
  • BC
    Barrios Cleaning
    Jul 20, 2025
    5.0
    Son muy amables
  • LL
    lewis lane
    Jun 11, 2022
    1.0
    Is this the least amount of stars I can give it's a Saturday and I've been waiting 30 minutes in line talk about incompetence
  • MC
    Mary Beth Carter
    Feb 6, 2021
    1.0
    I got a letter in October 2020 regarding my daughter's savings account that we opened when she was a baby. She's 23 now. The letter said now that she was 18 which was 5 years ago the account would be charged $5 per month unless it was converted to a regular savings account. She was away at school in October, November and December. We went to the bank today to take care of this and I asked if the bank would refund the now $20 total in fees and the woman said she could refund the current $5 but not the previous $15. I argued that it wasn't my daughters fault that the bank made some new change or that it was 5 years after she turned 18 or that she was out of state. The woman refused because she said I had a choice to close to close the account when the letter arrived. That isn't what my daughter wanted though and she was out of state and couldn't change the account until was back in Kentucky. Based on the woman's arguement the bank should have lost a customer because I should have closed the account in October. I thought the goal of banks was to have and retain customers. This woman was a jackass and should not be in a position that deals with people!
  • TH
    Thomas Hoch
    Jan 21, 2016
    5.0
    Great customer service.

Frequently Asked Questions About Central Bank & Trust Co.

What are the operating hours for Central Bank & Trust Co. at 515 West New Circle Road?

Central Bank & Trust Co. is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

What types of products does Central Bank & Trust Co. offer?

The bank offers checking and savings accounts, mortgages, certificates of deposit, online and mobile banking, credit cards, debit cards, and auto loans.