Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
17 reviews
5 stars
9
4 stars0
3 stars0
2 stars
1
1 star
7
- GAGina AAug 27, 20251.0Terrible customer service.
- KCKevin CostAug 9, 20225.0never have any issues here
- TGT GoeDec 15, 20195.0The CSR are amazing!
- JSjeff samsSep 18, 20195.0I opened an account with this Branch 3 years ago, and I have changed my opinion on trusting Banks. I love having access to my money at any time, and knowing how much I have in the bank simply by clicking an app.
- CCC.Oct 20, 20185.0Robert was very helpful. He took care of several tasks for me, and while he did mention other avaliable services, he wasn't pushy.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Highland Heights?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
When is the drive-through service available at Truist?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
What banking products does Truist offer?
Truist offers a variety of products including checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management.
What services can I get at Truist in Highland Heights?
Services include deposit transactions, retail and business loans, credit cards, night depository service, mortgage loans, insurance, investment, treasury, trust services by appointment, leasing and cash management by appointment, international and retail wire transfers, and foreign currency exchange.
How can I open a new account at Truist?
You can open an account online, visit a branch during business hours to open an account and get a temporary debit card immediately, or call Truist customer service at 844-487-8487 between Monday and Friday from 8 AM to 8 PM, or Saturday from 8 AM to 5 PM.
How do I activate my Truist debit card?
You can activate your Truist debit card online, which allows you to make digital purchases and in-person payments using the funds in your checking account.
Which nearby banks are located close to Truist in Highland Heights?
Nearby banks include BB&T, Fifth Third Bank, and General Electric Credit Union, all located close to Truist, offering additional options for your banking needs.
What nearby services can I find that might be useful when visiting Truist?
Close to Truist are real estate agents such as Huff Realty and various individual agents, which could be helpful if you are exploring home buying or selling options in Highland Heights.
Are there nearby dining options close to Truist?
Yes, nearby dining options include Applebee's Grill + Bar, Pizza Hut, and Wing Snob, which you might enjoy before or after your visit to Truist.
How can the nearby United States Postal Service locations assist me during my visit to Truist?
The United States Postal Service and US Post Office nearby can help you with mailing needs such as sending payments, bank documents, or other important correspondence during your banking visit.