Truist

3.1
16 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3435 VALLEY PLAZA PKWY, FORT MITCHELL, KY
41017, United States

Hours

Reviews

3.1
16 reviews
5 stars
7
4 stars
1
3 stars
1
2 stars
0
1 star
7
  • RB
    ROGER BARKER
    3 days ago
    1.0
    I WAS JUST LIED TO ABOUT BEING ABLE TO PICK UP BOXES OF PENNY'S. I WAS TOLD I COULD PICK UP 2 BOXES, SO I DROVE THERE AND THEN WAS TOLD WE CAN'T GIVE YOU ANY CHANGE.
  • KK
    Karen
    May 16, 2025
    5.0
    They are always friendly and very helpful when I call them.
  • LL
    Leann
    Jul 6, 2024
    5.0
    i just started going here a week or two ago and the moment i walked through the door they helped me learn everything they offered and how it would benefit me. the staff is friendly and quick with their pace i’m just very glad they were able to break down terms for me to where I’m able to understand everything they’re teaching me about banking and how credit cards and such works since I’m 18 and this is my first time adulting so very beginner friendly!
  • FR
    faith rile
    Dec 22, 2023
    5.0
    I'm always treated like family at my bank. But then I've been with them yrs. Always great people.
  • EE
    Erock
    Jan 5, 2021
    1.0
    Service is as bad as their English

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.