Cinfed Credit Union

4.5
83 reviews

About

Credit Union
At Cinfed Credit Union, we're different. Our focus is simple: to always be there for our members, always be in their corner, and always provide guidance when they need it. Our family approach to banking is built on personal service and trusted care, with a range of comprehensive programs that give you the most options and the best rates. Since 1934, our members have been at the heart of all we do. And we prove it countless ways, each and every day.

Details

  • Wheelchair accessible entranceAvailable

Location

Cinfed Credit Union
7170 Turfway Road, Florence, KY
41042, United States

Hours

Reviews

4.5
83 reviews
5 stars
67
4 stars
6
3 stars
1
2 stars
0
1 star
9
  • MM
    Makayla Malott
    3 days ago
    5.0
    I’ll never bank anywhere else! I’ve been with cinfed since my very first bank account and I have always been met with the best customer service. A special thank you to Denise, Alissa, and Leann who worked tirelessly on helping me with a vehicle purchase and making sure I understood all aspects of the process made sure I got the best bang for my buck. We LOVE Cinfed!
  • KB
    Kylee Bruch
    6 days ago
    5.0
    I’ve now worked with Alissa Harper on two different car loans, and I genuinely can’t say enough good things about her. She is incredibly responsive, every email I sent was answered quickly, clearly, and with so much patience. Alissa consistently goes above and beyond to make the process smooth and stress-free. Her professionalism, kindness, and willingness to help truly set her apart. I’m grateful for her support and highly recommend her to anyone needing car loan assistance.
  • SG
    Sabrina Gutierrez
    Oct 22, 2025
    5.0
    Gracias a Ezra y a Judy en la sucursal de Florence que fueron muy amables en aclarar mis dudas.
  • DR
    David Reid
    Oct 8, 2025
    5.0
    I called the Florence Branch in order to switch my account from a savings account to a checking account in order to access my account more easily from Tennessee where I now live. I asked to speak with the Branch Manager, Lea Ann Rose, whom I first met when she was a teller at IRS Gateway Center. I explained my situation to Lea Ann and she suggested I set up an online account, so I could directly transfer money from my Cinfed account to my bank account here in Tennessee. She stayed on the phone with me for about 25 minutes or so helping me set up my online account. I'm 64 and find some of this technology confusing. Lea Ann went above and beyond her duties in helping me do this. Thank you Lea Ann for going out of your way to help me.
  • DP
    Dennis Phillips
    Sep 30, 2025
    5.0
    Judy was Awesome - she helped me when I was at my wits end. She’s Awesome!!!

Frequently Asked Questions About Cinfed Credit Union

What services does Cinfed Credit Union offer?

Cinfed Credit Union offers checking, savings, certificates, loans, mortgages, insurance, credit cards, investments, and digital banking services.

Where is Cinfed Credit Union located?

Cinfed Credit Union is located at 7170 Turfway Road, Florence, KY 41042, United States.