At Cinfed Credit Union, we're different. Our focus is simple: to always be there for our members, always be in their corner, and always provide guidance when they need it. Our family approach to banking is built on personal service and trusted care, with a range of comprehensive programs that give you the most options and the best rates. Since 1934, our members have been at the heart of all we do. And we prove it countless ways, each and every day.
I’ll never bank anywhere else! I’ve been with cinfed since my very first bank account and I have always been met with the best customer service. A special thank you to Denise, Alissa, and Leann who worked tirelessly on helping me with a vehicle purchase and making sure I understood all aspects of the process made sure I got the best bang for my buck. We LOVE Cinfed!
KB
Kylee Bruch
6 days ago
5.0
I’ve now worked with Alissa Harper on two different car loans, and I genuinely can’t say enough good things about her. She is incredibly responsive, every email I sent was answered quickly, clearly, and with so much patience. Alissa consistently goes above and beyond to make the process smooth and stress-free. Her professionalism, kindness, and willingness to help truly set her apart. I’m grateful for her support and highly recommend her to anyone needing car loan assistance.
SG
Sabrina Gutierrez
Oct 22, 2025
5.0
Gracias a Ezra y a Judy en la sucursal de Florence que fueron muy amables en aclarar mis dudas.
DR
David Reid
Oct 8, 2025
5.0
I called the Florence Branch in order to switch my account from a savings account to a checking account in order to access my account more easily from Tennessee where I now live. I asked to speak with the Branch Manager, Lea Ann Rose, whom I first met when she was a teller at IRS Gateway Center. I explained my situation to Lea Ann and she suggested I set up an online account, so I could directly transfer money from my Cinfed account to my bank account here in Tennessee. She stayed on the phone with me for about 25 minutes or so helping me set up my online account. I'm 64 and find some of this technology confusing. Lea Ann went above and beyond her duties in helping me do this. Thank you Lea Ann for going out of your way to help me.
DP
Dennis Phillips
Sep 30, 2025
5.0
Judy was Awesome - she helped me when I was at my wits end. She’s Awesome!!!
Frequently Asked Questions About Cinfed Credit Union
What services does Cinfed Credit Union offer?
Cinfed Credit Union offers checking, savings, certificates, loans, mortgages, insurance, credit cards, investments, and digital banking services.
Where is Cinfed Credit Union located?
Cinfed Credit Union is located at 7170 Turfway Road, Florence, KY 41042, United States.
What are the operating hours of Cinfed Credit Union?
Cinfed Credit Union is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays and certain holidays.
How can I schedule an appointment with Cinfed Credit Union?
You can schedule an appointment with Cinfed Credit Union by visiting https://www.cinfed.com/branches-ATMs-and-hours/schedule-appointment.
Does Cinfed Credit Union have wheelchair accessible entrances?
Yes, Cinfed Credit Union has wheelchair accessible entrances.
How can I contact Cinfed Credit Union by phone?
You can contact Cinfed Credit Union by phone at +1 513-333-3902.
What is the history of Cinfed Credit Union?
Cinfed Credit Union was established in 1934 and has been serving members with a focus on personal service and trusted care.
What nearby real estate agents are close to Cinfed Credit Union?
Nearby real estate agents include Dee Begley from Keller Williams Realty Services, New Beginnings Real Estate, The Scarlett Realty Group, and Lucas Toro- Realtor among others, which can be helpful if you are considering property investments or home buying in the Florence area.
What nearby pet stores are near Cinfed Credit Union?
World of Pets LLC is a nearby pet store located close to Cinfed Credit Union if you need to shop for pet supplies or services during your visit.
How can nearby real estate services complement my visit to Cinfed Credit Union?
If you're visiting Cinfed Credit Union to discuss loans or mortgages, nearby real estate agencies like The Cindy Shetterly Team and Kennedy Team Properties can assist with property purchases, making it convenient to handle financial and real estate needs in one area.