Truist

2.6
16 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12 TAFT HWY, DRY RIDGE, KY
41035, United States

Hours

Reviews

2.6
16 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 star
9
  • FI
    FROGGY IP
    Oct 23, 2025
    5.0
    Thank you. Lost Debit card on a road trip . You had me with a temp card and cash in 6 mins. Saved me!! Renae P.
  • JB
    Joe Buck
    Mar 1, 2023
    5.0
    Very polite and friendly service
  • GL
    Gibby Lowe
    Sep 13, 2022
    1.0
    Very disappointed had a check cut from my job because they messed up payroll Crystal, and Nancy did absolutely nothing but not give a single care in the world. I’ve had accounts with you for over 3 years and I’m closing them all today! Thanks for sucking !
  • PM
    Phyllis Marhoffer
    Jan 5, 2022
    5.0
    Nice and teller very helpful
  • MF
    Mercedes Fuchswald
    Apr 10, 2019
    1.0
    Hours say 9 am to 5 am but they were closed at 6pm

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.