Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
16 reviews
5 stars
6
4 stars0
3 stars0
2 stars
1
1 star
9
- FIFROGGY IPOct 23, 20255.0Thank you. Lost Debit card on a road trip . You had me with a temp card and cash in 6 mins. Saved me!! Renae P.
- SSStacie ShieldsDec 27, 20231.0My husband stayed with this horrible bank because the locations in Florida. He does business there and we also travel to Florida frequently. My name is not on his account, and my husband is in ICU struggling for his life since Dec 1. He is hopefully going to make it and Mend. I lost my credit card in the hospital, so just came in today to see what I can do. Judy was my teller and I quote she said there is nothing I can do. Very deadpan look . I left went to Heritage Bank and they told me that if I had online access I could request a new one. And report that credit card lost. That lady needs some serious training!! But wait she is retiring on Saturday. So needless to say we are leaving this bank for good!!! Heritage Bank is the best !! Judy hope you have a great retirement party
- DGDamien GroutJun 21, 20221.0Only gave one star because I had to. Customer service here is absolutely terrible. I called to get some help with my account, gave all my information and was told that she could not tell me anything because I couldn’t remember where I opened my account. I said I can log into my account and give you every single transaction if needed. The response I got was in the rudest voice imaginable “I can’t help you” then immediately put on hold. The phone was never picked back up! Called a different location and talked to a super sweet lady that was incredibly helpful. Instead of being rude and nasty when I told her I couldn’t remember where I opened my account. She said here let me get another security question which I was able to answer. Then she let me know what I needed to know.
- SHSteven HarrisonMar 15, 20225.0Stopped in to open an account today with Austin. His service was excellent and a 10 out of 10. I’ve banked here in the past and have had some bad experiences with other people but he totally flipped the script. Thanks for hiring great people that know what’s customer service is about. Thanks Austin for your help and guidance.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Dry Ridge?
The drive-through at Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the branch hours for Truist in Dry Ridge?
The branch operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of accounts can I open at Truist?
Truist offers a variety of accounts including checking accounts for everyday transactions and savings accounts for saving towards goals or emergencies.
How can I open an account at Truist Dry Ridge?
You can open an account online, by phone during business hours, or by visiting the branch in person. Note that Certificates of Deposit (CDs) can only be opened at the branch.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person purchases linked to your account.
Can I book an appointment to visit Truist Dry Ridge?
Yes, appointments can be made through their reservation website to ensure personalized service.
What services does Truist provide in Dry Ridge?
Truist provides services including deposit transactions, loans, credit cards, mortgage and home equity, investment and treasury services, insurance, and foreign currency exchange.
What nearby hotels can I stay at when visiting Truist in Dry Ridge?
Nearby hotels include Hampton Inn Dry Ridge, Hampton by Hilton, Comfort Inn & Suites, and Quality Inn, offering convenient accommodation options close to the Truist branch.
Are there nearby dining options near Truist in Dry Ridge?
Yes, you can visit EL Rio Grande (a Mexican restaurant), Dry Ridge Polaris (pizza restaurant), and Frisch’s Big Boy (American restaurant) for a variety of dining choices before or after your visit.
How can I conveniently access Truist if I am using public transportation or visiting local businesses?
Truist is located near several gas stations like Speedway, Fas Mart, and Road Ranger, as well as automotive services such as Dry Ridge Toyota and Dry Ridge Collision Center, making it easy to visit when running errands or fueling up. Additionally, nearby services such as Western Union for money transfer can complement your banking needs.