Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.7
19 reviews
5 stars
11
4 stars
1
3 stars
1
2 stars
2
1 star
4
- JDJohn DoeJun 4, 20245.0The staff are very knowledgeable, friendly, and go out of their way for you. I have tested that! LOL
- SSScott SharrockApr 19, 20225.0Courtney could have not given us better service! My wife and I are extremely thankful for the help she provided, above and beyond!
- JDJon DunawayFeb 12, 20222.0Love driving all the way to this location on Saturday to be closed, while Google says it’s open. This is common with all BBT/Truist. Get it together.
- MFMike FultzNov 6, 20215.0Thank you Deion of Crestview Hills! 15 minutes and she resolved an outstanding issue I had with another branch. Instead of pulling my accounts I’ll be by Monday to discuss refinance vs. credit line. Thanks again you were amazing and have restored my faith in your organization! I’m not sure of your responsibilities within the company but I’m fairly confident that your patience, professionalism, as well as execution is probably being underutilized. Someone at BBT/ Truist should look into Deion and her ability to help the organization develop a reputation for above and beyond customer satisfaction! Thanks again Deion...see you Monday!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist Crestview Hills' drive-through hours?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
When is the Truist branch in Crestview Hills open for in-person banking?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
How can I open a new account with Truist at Crestview Hills?
You can open a new account online, by visiting the branch during business hours, or by calling 844-4TRUIST. Online users will receive their debit card and checks by mail, but visiting the branch gives you a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online, which enables you to make digital and in-person payments using funds from your checking account.
What types of bank accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts for saving towards goals or emergencies.
Can I use online and mobile banking services with Truist in Crestview Hills?
Yes, Truist provides online and mobile banking services through their apps available for Android and iOS devices.
Are there retail shopping options near Truist Crestview Hills?
Yes, nearby shopping options include Trader Joe's for groceries, Bed Bath & Beyond for kitchen and bath products, and Charming Charlie for fashion accessories.
What places near Truist Crestview Hills can I visit for community and educational services?
Nearby places include the National Real Estate Investors Association, Northern Kentucky Community Chorus, Gloria Dei Lutheran Church, and the Crestview Hills Administration Building.
Are there family-friendly locations close to Truist Crestview Hills?
Yes, Gloria Dei Preschool provides childcare and early education, and Lookout Farm Subdivision is a residential area nearby.
If I want to grab a meal near Truist Crestview Hills, where can I go?
You can visit First Watch - Crestview Hills for breakfast and brunch nearby after your bank visit.