Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
28 reviews
5 stars
14
4 stars
1
3 stars0
2 stars0
1 star
13
- SKSavannah KaylorOct 28, 20251.0This is one of the only banks I have ever dealt with that does not confirm funds for a mutule client, while the client is standing here and talking right here with us. Just horrible customer & retail service.
- JRJames RoseApr 21, 20234.0Great experience everytime I go to this branch Teila is very helpful, one of the better branches in the truist family
- DBDoug BohannonFeb 29, 20205.0I bank at the Madison Avenue location. Fast, very friendly service. Branch Manager, David, is always available to answer questions or assist with other banking needs.
- RPRacheal PeelmanApr 17, 20195.0The bank as a whole is amazing! But David goes beyond what he's supposed to do , and for that, I thank him. He always makes sure things get done and he is always nice and proper ! Highly recommend this bank !
- DLD LOct 17, 20185.0I ABSOLUTELY LOVE THIS BRANCH! The staff are awesome! I am always greeted here and they take good care of me and can be trusted! BB&T ROCKS
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch hours of operation at 1831 Madison Ave, Covington, KY?
The branch is open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
When is the drive-through service available at this Truist location?
Drive-through service is available Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
What services does the Truist branch at 1831 Madison Ave offer?
This Truist branch offers deposit transactions, retail and business loans, mortgage loans, credit cards, insurance, investment, treasury, trust services by appointment, international and retail wire transfers, leasing, cash management, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, by visiting the branch during business hours to receive a temporary debit card immediately, or by phone during specified hours at 844-4TRUIST (844-487-8487).
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using your checking account.
What types of accounts does Truist offer for everyday use and savings?
Truist offers checking accounts for day-to-day transactions such as purchases and deposits, and savings accounts to save money toward goals or emergencies.
Is there an app to manage Truist accounts on mobile devices?
Yes, Truist has mobile apps available for Android and iOS devices to help you manage your accounts conveniently.
Are there other financial institutions near the Truist branch at 1831 Madison Ave?
Nearby financial institutions include BB&T Mortgage and U.S. Bank ATM, which could be useful for mortgage services or additional banking ATM access.
What automotive services are located near the Truist branch on Madison Ave?
Nearby automotive-related businesses include J1 Auto Sales, J's Auto Services and Tire Shop, Ky Auto Service, AutoZone Auto Parts, and Glen's Chevron, which can assist with car purchases, repairs, tires, and fuel.
What community resources and public services are nearby the Truist branch?
Nearby community and public services include the Covington Police Department, Northern Kentucky Health Department: Kenton County Health Center, Homeward Bound Shelter, and the Northern Kentucky Salvation Army, which might be valuable for various support and social services.