Business Details
About
BankFirstBank
Location
Hours
Reviews
3.3
6 reviews
5 stars
1
4 stars
2
3 stars
2
2 stars0
1 star
1
- AHAlly Henderson4 days ago1.0I've been a customer for 13 years, and I'll be closing my account next Monday because of the behavior and attitude of their head teller at the Campbell Lane location in Bowling Green, Ky. She was insolent, arrogant, rude demeaning, haughty and used weaponized incompetence (literally forcing me to seek help at the Veteran's Memorial branch in Scottsville, Ky). The women at the Scottsville branch provided me with the level of service that I was accustomed to receiving. The last auto loan that I held went through First Bank BECAUSE of their superior customer service. I offered both Chelsey and her manager the option to verbally apologize to me for hanging up on me (twice) and being incredibly rude and intentionally unhelpful. They declined that option.
Frequently Asked Questions About FirstBank
What are the regular business hours of FirstBank on weekdays?
FirstBank is open Monday through Thursday from 8:30 AM to 4:30 PM, and on Friday from 8:30 AM to 5:00 PM.
Is the FirstBank branch on Campbell Lane open on weekends?
No, the FirstBank branch on Campbell Lane is closed on Saturdays and Sundays.
What are the drive-through hours for FirstBank at this location?
The drive-through is open Monday through Thursday from 8:00 AM to 4:30 PM, and on Friday from 8:00 AM to 5:00 PM.
Does FirstBank have any special holiday closures?
Yes, FirstBank is closed on holidays including November 11, November 27, December 25, and January 1.
Where is the FirstBank branch located?
The branch is located at 1515 Campbell Lane, Bowling Green, KY 42104, United States.
What products does FirstBank offer at the Campbell Lane location?
FirstBank offers products such as FirstRewards Checking, Checking, Savings, Loans, Mortgage, and Investments.
How can I contact the FirstBank branch on Campbell Lane by phone?
You can reach the FirstBank branch by calling +1 270-781-6870.
What nearby banks can customers find close to FirstBank on Campbell Lane?
Nearby banks include Farmers National Bank and Autotruck federal credit union, providing additional financial service options in the area.
Are there dining options near FirstBank for customers to visit before or after their appointment?
Yes, nearby dining options include 7 Brew Coffee, a coffee shop, and Jumbo China Buffet for a variety of meals.
What other services are available near FirstBank that customers might find useful?
Customers can access services like automotive repair at Bluegrass Transmission Center or relax with a visit to The Nail Bar beauty salon nearby.