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Rooted in the community since 1946, Central Bank remains dedicated to serving the people and businesses in the areas we call home. We are here, as always, with local customer service and support, as well as online, mobile and phone banking services available twenty-four hours a day. Our trusted local professionals are here to help you thrive. To learn more about how we can be Central to you, contact a banker, visit us at centralbank.com, or stop by one of our 28 convenient banking centers. Member FDIC.
love this bank! (for a bank that is) the staff and management are always so helpful and friendly and go out of their way to make sure they know you by name when you visit. i like that personal touch. in todays world that means so much!
RB
Robin Beaver
Sep 7, 2021
5.0
I took my teenage daughter to Central Bank to open her first checking account. Kristy Napier made the experience so pleasant for my daughter. Kristy took time to explain the type of accounts, and answer my daughter’s questions. She completely put my daughter at ease. I would recommend Kristy and this branch of Central Bank to anyone looking for a place to open an account.
NH
Nicole Herzog
Sep 7, 2021
1.0
My student attempted to open a checking account when they arrived in Berea with Central Bank. My student brought a check from our local branch (national) bank to deposit/open the account. They deemed the check to be fraudulent without actually verifying funds and immediately closed the account. Apparently, they called once while my student was in class, gave no urgent message and that was the end of their attempt to get another check or continue doing business with my student. Complete lack of care. Trash customer service. If you want a very frustrating experience and to be talked down to, try Central Bank!
EDIT AFTER RESPONSE: I DID CALL YOUR OFFICE AND EMAILED. IT PROVIDED NO ASSISTANCE, ONLY ADDED TO THE FRUSTRATION OF DEALING WITH PEOPLE WHO NOT ONLY DON'T WANT TO HELP CUSTOMERS OR POTENTIAL CUSTOMERS, BUT ACTUALLY PROVE THAT CENTRAL BANK ( represented by Kristy Napier) LIES WHILE TRYING TO JUSTIFY THEIR LACK OF ACTION. This review was written after due diligence trying to discuss via email and phone. Thank you
Frequently Asked Questions About Central Bank & Trust Co.
Where is Central Bank & Trust Co. located?
Central Bank & Trust Co. is located at 101 Brenwood Street, Berea, KY 40403, United States.
What are the regular business hours for Central Bank & Trust Co.?
The bank is open Monday to Thursday from 9:00 AM to 4:00 PM and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What banking products does Central Bank & Trust Co. offer?
They offer checking accounts, savings accounts, mortgages, certificates of deposit, credit and debit cards, auto loans, and provide online and mobile banking.
Does Central Bank & Trust Co. provide online and mobile banking services?
Yes, Central Bank & Trust Co. offers online, mobile, and phone banking services available 24/7 for customer convenience.
Is Central Bank & Trust Co. accessible for customers with disabilities?
Yes, the bank has wheelchair accessible entrances and parking to accommodate customers with disabilities.
How can I contact Central Bank & Trust Co.?
You can reach the bank by phone at +1 859-986-0357 or toll-free at +1 800-637-6884. They also have a fax number: +1 859-253-6003.
Are there any restaurants near Central Bank & Trust Co. where I can dine before or after my visit?
Yes, nearby dining options include Yamato (a Japanese sushi restaurant), Starbucks for coffee and snacks, Cracker Barrel Old Country Store, McDonald's, A&W Restaurants, Long John Silver's, Taco Bell, and Subway.
Are there convenient food and grocery stores close to Central Bank & Trust Co.?
Yes, Walmart Grocery Pickup and Walmart Pharmacy are nearby, offering grocery and pharmacy services for your convenience.
Can I find fuel and car services near Central Bank & Trust Co.?
Nearby, there are gas stations such as bp and Speedway, and you can also visit Soak City Car Wash for auto detailing services.
Where can I access ATM services close to Central Bank & Trust Co.?
You can find ATM services nearby including the CoinGenie Bitcoin ATM and LibertyX Bitcoin ATM for cash withdrawals.