Wells Fargo Bank

3.0
65 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
12000 W 95th St, Lenexa, KS
66215, United States

Hours

Reviews

3.0
65 reviews
5 stars
25
4 stars
7
3 stars
5
2 stars
2
1 star
26
  • MU
    Mandy Underwood
    Oct 25, 2025
    1.0
    Went to make a withdrawal, told they did not have enough cash. Like what? That’s pretty concerning as much as we have in accounts, sent to Olathe Branch. Very strange. Will be looking at switching banks.
  • KS
    Kellie Scobee
    Jun 10, 2025
    3.0
    There were 2 tellers working when I arrived this afternoon. Both were busy, and I was next in line. Another guy who works there stopped to "assist me." He asked if it was a personal or business account. I already knew what he was going to ask me. When I told him it was a personal account, he said I could use the ATM. It's extremely frustrating to have an attendant who has no intention of actually helping me with my transaction be all up in my business so they can appear helpful. No, I don't want to put a large amount of bills into the ATM at an extremely slow rate for everyone outside to see. I already considered that as an option, and the logical thing to do was to handle it inside. It's the most irritating experience to be fake helped and then directed to do the most illogical thing. If the intention is to help me with my transaction, by all means, please assist me. If not, please don't waste my time. Once he walked away, the person ahead of me finished, and I was able to conduct my business with the teller. She was very efficient, quick, and finished within five minutes. That's the only reason I gave it three stars.
  • NS
    Najum Shabbir
    May 19, 2022
    1.0
    Does any Wells Fargo in this area answer their phones? No. No they don’t. 1 star.
  • AL
    Alysen Lauridsen
    Jan 3, 2017
    5.0
    Always have awesome customer service. Fast, friendly, and helpful.
  • AJ
    Adam Johnson
    Apr 27, 2015
    1.0
    Terrible customer service. With the exception of this Wells Fargo, I've never been in a position at a bank where the words "worst customer service over ever experienced in my life" would have to leave my mouth in front of the offending banker and (thinks he's handsome and sly) branch manager. Even the branch manager said I would be getting a call about my "experience" and, low and behold, I'm still waiting 9 months later. Wells Fargo needs to clean house. This branch, in particular, is a total 180 from the branch on SM Pkwy. Take your business anywhere else.

Frequently Asked Questions About Wells Fargo Bank

What services does Wells Fargo Bank at 12000 W 95th St in Lenexa offer?

This Wells Fargo branch offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products.

What are the operating hours of Wells Fargo Bank in Lenexa?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays and certain holidays like November 11 and November 27, 2025.