Stop by Bank of Blue Valley, a division of UMB Bank, n.a. today to learn more about our retail banking solutions that include checking accounts, savings accounts, auto loans and credit cards. Our team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we’re committed to helping our customers. We’re your trusted banking team and problem solvers.
Always friendly and professional customer service. I've banked here for years for a multitude of different purposes and financial solutions.
ER
Elsa Rhae
May 30, 2023
5.0
Friendly staff, helpful services, I’ve banked with this bank for over a decade!
KR
Kumiko R
Apr 3, 2023
1.0
I just called due to fraudulent activity, and it took FOUR calls, and THREE hang ups for the first person, that hung up on me, tells me that they couldn't do anything and had to send me to customer service.
All three people had me on hold for what reason if they were all unable to help me? Now I have to spend more time, that I don't have anymore, to fix the problem the FIRST person could've told me about!
SP
Siva Palavalasa
Mar 22, 2023
1.0
Poor customer service and exploiting customers. I opened safe deposit with this bank jun2022. They made me open a free checking account. They pushed the whole process in a hurry and didn’t let me select e-statement preference. They asked me to do it online. My bad I forgot to do it immediately as they hoped and started charging me $3. From Jan2023 I see they started charging me $10 stating my address is wrong(which was never changed). Since the acct opening I never saw any statements or notices mentioning about it. Do to recent merger/acquisition process I found out all this and called the bank people. I realized that they did this intentionally to lure money. These are the reasons. 1.They made me open the acct and hurried for estmt preference. 2. There is no online estatement preference. You have to call customer care, wow! 3. They started charging me $10 for the return of statement for the same address.
This bank is not customer friendly! Be ware!
What are the regular business hours for UMB Bank, Lenexa Woodland Banking Center?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does UMB Bank offer drive-through banking hours?
Yes, drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM.
Is the bank open on major holidays?
The bank is closed on holidays including November 11 (Veterans Day), November 27 (Thanksgiving), December 25 (Christmas), and January 1 (New Year's Day).
What financial products and services does UMB Bank offer?
UMB Bank offers retail banking solutions such as checking and savings accounts, auto loans, credit cards, as well as small business deposit accounts, credit cards, and lending services.
Where is UMB Bank Lenexa Woodland Banking Center located?
The bank is located at 10101 Woodland Road, Lenexa, KS 66220, United States.
Does the bank require appointments for services?
No, appointments are not required to access the bank's services.
Are there mobile apps available for Bank of Blue Valley customers?
Yes, there are mobile apps available for both Android and iOS devices. The Android app is available on Google Play, and the iOS app can be found in the Apple App Store.
Can customers access other financial services near UMB Bank in Lenexa?
Yes, nearby financial service providers include Morrill & Janes Bank & Trust and Western Union for money transfers, providing convenient options close by.
What nearby amenities are available if customers want services beyond banking?
Customers can visit nearby places like CVS Pharmacy for pharmacy needs, Price Chopper for groceries, and Wendy's for dining, making it convenient to run multiple errands.
Are there fitness or wellness options near the bank?
Yes, customers interested in wellness can find Wilder Pilates Studio nearby, and for medical or therapy needs, Balance Point Health Services is also close by.