UMB Bank

2.5
6 reviews

About

BankATM
Stop by Bank of Blue Valley, a division of UMB Bank, n.a. today to learn more about our retail banking solutions that include checking accounts, savings accounts, auto loans and credit cards. Our team can also assist with small business solutions that include deposit accounts, credit cards, and lending. No matter what financial services you need, we’re committed to helping our customers. We’re your trusted banking team and problem solvers.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable

Location

UMB Bank
10101 Woodland Road, Lenexa, KS
66220, United States

Hours

Reviews

2.5
6 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
1
1 star
3
  • TZ
    Tommy Zschoche
    Sep 2, 2025
    5.0
    Always friendly and professional customer service. I've banked here for years for a multitude of different purposes and financial solutions.
  • ER
    Elsa Rhae
    May 30, 2023
    5.0
    Friendly staff, helpful services, I’ve banked with this bank for over a decade!
  • KR
    Kumiko R
    Apr 3, 2023
    1.0
    I just called due to fraudulent activity, and it took FOUR calls, and THREE hang ups for the first person, that hung up on me, tells me that they couldn't do anything and had to send me to customer service. All three people had me on hold for what reason if they were all unable to help me? Now I have to spend more time, that I don't have anymore, to fix the problem the FIRST person could've told me about!
  • SP
    Siva Palavalasa
    Mar 22, 2023
    1.0
    Poor customer service and exploiting customers. I opened safe deposit with this bank jun2022. They made me open a free checking account. They pushed the whole process in a hurry and didn’t let me select e-statement preference. They asked me to do it online. My bad I forgot to do it immediately as they hoped and started charging me $3. From Jan2023 I see they started charging me $10 stating my address is wrong(which was never changed). Since the acct opening I never saw any statements or notices mentioning about it. Do to recent merger/acquisition process I found out all this and called the bank people. I realized that they did this intentionally to lure money. These are the reasons. 1.They made me open the acct and hurried for estmt preference. 2. There is no online estatement preference. You have to call customer care, wow! 3. They started charging me $10 for the return of statement for the same address. This bank is not customer friendly! Be ware!

Frequently Asked Questions About UMB Bank

What are the regular business hours for UMB Bank, Lenexa Woodland Banking Center?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does UMB Bank offer drive-through banking hours?

Yes, drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM.