KeyBank

3.9
12 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
1610 W Oak St, Zionsville, IN
46077, United States

Hours

Reviews

3.9
12 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
0
1 star
3
  • CF
    Claire Fuller
    Sep 26, 2025
    5.0
    Drew helped me open a checking account when I was in a time crunch. He was easy to communicate with and helped me solve my problem! Highly recommend this branch!
  • SM
    Spenser Miller
    Jul 13, 2025
    1.0
    I received terrible service here and had to go to a different branch to be helped. My grandmother sadly passed away and she left her checking/savings account to me in her will. I worked with Andrew, one of the tellers/representatives, and he took all of the required documentation and information needed from me. He told me he would be in contact with me within a week to discuss next steps. That was the last time I ever heard from Andrew. I called and left his direct line multiple voicemails. I also called the banks main line and asked for the manager. Three separate times I was told that my message had been delivered and the manager of the branch would be in contact with me. I have never heard from them either. I went to the branch on Meridian in downtown Indy when commuting home from work and worked with their branch manager. Incredible service and we wrapped up everything with the account. Take it from me and go to a different branch.
  • GM
    Gwen Mantel
    Jun 12, 2025
    5.0
    Amazing service. I love Chris and all his amazing staff. 10/10 recommend Zionsville key bank
  • MS
    MARIBEL SANCHEZ
    Jun 5, 2025
    5.0
    The service is excellent, everyone is very friendly
  • BL
    Beatle Love
    May 28, 2019
    1.0
    Looks like this bank doesn't want customers. They keep taking away personal service. I guess soon they'll have the customers seating at the desks doing all the tellers work. I wonder why anyone would want to use a bank if you have to do all the work for them? There use to be a nice table to use in front, now that is gone too. So are most of the tellers and customer service people. They could of least left a standing table for customers to use. Not all of us want to use on-line everything! Some of the our work needs to be done at the bank.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Zionsville, IN?

KeyBank in Zionsville is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does KeyBank offer drive-through banking services and what are the hours?

Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.