Flagstar Bank

Reviews

• LT

  Linda Timmons

  May 6, 2024
  2.0
  Since Flagstar updated in February I have not been able to log in or activate my account. I have called many times for help and they tell me I will receive an email. Haven't received one yet. I even went to the bank and talked with someone and was supposed to get e-mails back . None We have been with Wells Fargo for almost 50 years never had a problem til Flagstar took over. Thinking about closing account if I can't get into my own account.
• II

  Isaac

  Sep 20, 2022
  1.0
  Worst. Bank. Ever. Rude staff at branch. Rude staff over the phone. I've had numerous issues that I shouldn't have had. Please don't bank here. And I love how the owner is only responding to positive reviews and not negative. Very professional 🙄
• RP

  Roger Price

  Dec 12, 2019
  1.0
  I was on my mother's account, to help her with her finances. She passed away last November, in December I emptied her accounts and closed them. Or at least I though I had. That's what they told me was done. Turns out they didn't close the account and left $10 in it. They then began charging maintenance fees to the account, and then overdraft fees, and inactivity fees. Until the closed the account out for lack of payment and sent it to collections. So now they want to charge me $180. And I've been going around and around with then for several days and they keep giving me the running around. Very unprofessional.
• JG

  Jen Gore

  Mar 1, 2019
  1.0
  Called to check on My mom's account for her as she heard that the Wabash Wells Fargo was turning into Flagstar, banker who answered was not helpful, rude and quite sarcastic over the phone. She was so snidely and condescending I ended up hanging up on her and calling my local wells Fargo in NC to find out her account was still with them and was not affected by the acquisition...thankfully because based on that one conversation I would NEVER want to nor would my mother want to bank with such rude, hateful people.
• KD

  Kat Draugr

  Nov 26, 2018
  1.0
  Awful place to bank. Extremely unhelpful and unwilling to cooperate to help customers navigate their ridiculous system and charge insane overdraft fees after making your money completely inaccessible. Glad they are leaving the state, good riddance.

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