Northwest Bank

2.9
12 reviews

About

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For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
742 East Ireland Road, South Bend, IN
46614, United States

Hours

Reviews

2.9
12 reviews
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  • HH
    heather
    Dec 31, 2025
    1.0
    I have had accounts here for years, dating back to when it was Mutual. Two checking accounts, a savings, and a CD. Up until recently, I have had good experiences. Not anymore though. My CD matured and someone from the Ireland Rd. branch called me to go over new rates. Ok, great. Wrong! Whoever called didn't give me the rate we discussed of over 3%. Instead I got the rollover rate of something like .34%. I have called multiple times, only to be told "the people in the back" are working on it. Meanwhile, I am losing money. Needless to say I won't be reinvesting when it matures again. I'm also shopping around to move my accounts.
  • RR
    Rick
    Nov 26, 2025
    1.0
    My wife and I have checking, savings and debit card through NW. I had a simple question for them. I called my branch, Ireland Rd, South Bend, IN, no answer all day 11.25.25. I then called corporate who said to call branch next day. I called branch 11.26.25, phone rang several times then I was disconnected. I called corp customer service again 11.26.25. After explaining the situation, I was put on a long hold twice and finally hung up.
  • DH
    Donovan Hubbard
    Nov 21, 2024
    1.0
    The online service and banking app has been an issue for years! When I call for help no one seems to know how to fix anything pertaining to the app or the service is always an issue.
  • AH
    A Hartger
    May 28, 2024
    5.0
    Love the staff at the Ireland Rd location!!

Frequently Asked Questions About Northwest Bank

What are the regular banking hours for Northwest Bank at 742 East Ireland Road?

The Northwest Bank branch is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does Northwest Bank offer drive-through banking services? If so, what are the hours?

Yes, Northwest Bank offers drive-through banking Monday through Saturday from 7:00 AM to 7:00 PM. The drive-through is closed on Sundays.