Northwest Bank

3.4
20 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
110 East Charles Street, Muncie, IN
47305, United States

Hours

Reviews

3.4
20 reviews
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7
  • DS
    Danny Smith
    Aug 19, 2025
    5.0
    Every time I go in there always friendly staff😊
  • AJ
    Angie Jennings
    Jul 2, 2025
    5.0
    The Teller's are always very helpful. And Friendly. I have banked here for 15+ years and I've never had any problems.
  • JW
    Joseph Waycott
    Dec 27, 2021
    1.0
    Absolutely, positively, and without a doubt the worst bank you could ever possibly use. I signed up with mutual, a great bank for the people, and was left with northwest: a great bank for themselves. Terrible customer service, terrible “policies”, and terrible banking hours. Do yourself a favor and just use Venmo, cash app, etc. to avoid a terrible establishment.
  • KD
    Kevin Duncan
    Apr 28, 2020
    1.0
    Was told when the new bank took over you would be open on Monday and this is Tuesday and the phone says that you are closed if this is the new service then it might be time to change banks
  • JG
    Jennifer G
    Nov 2, 2019
    5.0
    We had trouble with other banks knowing how to do a mortgage for our condo downtown. Mutual knew exactly how to do it, got us a good deal, and even helped at the closing.

Frequently Asked Questions About Northwest Bank

What are the regular business hours for Northwest Bank at 110 East Charles Street in Muncie?

The bank is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and closed on weekends.

When is the drive-through service available at Northwest Bank?

The drive-through is open Monday to Friday from 7:00 AM to 7:00 PM and on Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.