Northwest Bank

2.2
13 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
1912 West McGalliard Road, Muncie, IN
47304, United States

Hours

Reviews

2.2
13 reviews
5 stars
2
4 stars
2
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0
2 stars
1
1 star
8
  • AS
    Amanda Snow
    Aug 1, 2024
    1.0
    Initially spoke with financial advisor a month ago for heloc vs equity loan. Lost his number, [our fault], but have called his office extension and left voicemail. Never any follow up after weeks. Tried to call main office to see if they could put him into contact and they refuse to answer the phones. This location is also very bad about giving you the 5th degree and trying to bully you for pulling out your own money. Unhappy with northwest in general, but know all banks are about the same nowadays. The location on Jackson Street is usually a little better.
  • NJ
    Nit Jay
    Mar 21, 2024
    1.0
    Horrible customer service. I called numerous times and no one answered. Finally drove there at 3:35 to open a new account just to be told we’re closing soon. They close at 4pm. Thankfully called the Yorktown location and they got me squared away even though they have the same hours!
  • KH
    kevin hood
    Jun 17, 2023
    1.0
    What's up with there hours, unreal !!
  • JM
    J Miller
    Jul 22, 2021
    1.0
    Stole 740 dollars from my checking account as float between payday and the next Monday left my wife stranded with no money for her trip to see her mother in Germany
  • JW
    Joshua Williams
    Apr 27, 2020
    1.0
    Literally can’t access my money or banking info for the last 4 days. I’m close to calling the police & filing a report. I will be switching banks TODAY

Frequently Asked Questions About Northwest Bank

What are the regular business hours of Northwest Bank on weekdays?

Northwest Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Fridays from 9:00 AM to 5:00 PM.

Is Northwest Bank open on Saturdays?

Yes, Northwest Bank operates on Saturdays from 9:00 AM to 12:00 PM.