Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.2
25 reviews
5 stars
11
4 stars
2
3 stars
3
2 stars0
1 star
9
- KRKristin RousseauOct 10, 20235.0Kristina is incredible and helped me soooooo much with an issue I had with fraud recently! I always love my Mishawaka Key Bank branch employees, and especially Kristina :)
- SBShaka BSep 25, 20225.0Friendly staff and eager to help
- MSmary slavensMar 30, 20221.0The manager and operations manager do not know what they are doing when it comes to what legal powers a power of attorney encompasses. It's a frustrating process when you are trying to do the right thing legally for your parent and are unable to due to a misinterpretation of the legal document although they themselves are not attorneys.
- KRK. R.Jul 10, 20201.0Honestly, if I could provide zero stars I would. As cliché as that sounds, I really mean it. I don't think I have ever had a pleasant experience with any teller or loan agent at this location. The employees are consistently rude, short, and unprofessional. I consistently receive conflicting information about my mortgage account which has become very frustrating. I have had my accounts with Key a little over 6 years, and in my credit history of 12 years, I've never had a late payment. Due to an error with Key bank's processing when they transitioned from a 3rd party mortgage payment processing to within Key Bank directly, it accepted my payment, then 3 weeks later reversed it back into my account. I called this branch and all they could tell me was that it was late - even though it wasn't. I have talked to corporate and they saw the clerical/ system error and assured me it wouldn't count against me as a late payment and reversed the fee associated. Key has yet to correct this with the credit reporting bureau and I'm simply done with them. They have terrible customer service at this branch- like embarrassingly poor. And their corporate line is hit or miss. I will be closing my accounts and never looking back this week. I will never be a customer of Key bank again.
Frequently Asked Questions About KeyBank
What are the regular operating hours for KeyBank in Mishawaka?
KeyBank in Mishawaka is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does this KeyBank location offer drive-through services?
Yes, KeyBank Mishawaka has drive-through banking services available during regular branch hours.
Is KeyBank Mishawaka open on Sundays and public holidays?
KeyBank Mishawaka is closed on Sundays and also closed on certain holidays, including November 11, November 27, and December 25, 2025.
What products and services does KeyBank offer at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investment services, ATMs, online/mobile banking, safe deposit boxes, and KeyBank Relationship Rewards.
How can I schedule an appointment with KeyBank Mishawaka?
You can schedule an appointment online through their reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH01010507&fs=1&appointmentTypeGroupId=banking&ch=yext.
What is the address and contact information for KeyBank Mishawaka?
The branch is located at 525 W Cleveland Rd, Mishawaka, IN 46545. You can reach them by phone at +1 574-334-4020 or via email at IN0507_Keycenter@KeyBank.com.
Are there nearby ATMs to KeyBank Mishawaka for convenient cash access?
Yes, there is a KeyBank ATM nearby as well as ATMs at 1st Source Bank, Bankmart ATM, Northwest Bank, and Wells Fargo Bank, providing multiple options for convenient cash withdrawal.
What nearby medical facilities are around KeyBank Mishawaka if I need urgent care?
Near KeyBank Mishawaka, you can find Physicians Urgent Care - Mishawaka and Physicians Immediate Care for urgent medical services, as well as Goshen Heart & Vascular Center and the Cardiovascular Wellness Center.
Are there dining options near KeyBank Mishawaka for grabbing a meal before or after my visit?
Yes, nearby dining options include Kowloon Bay, a Chinese restaurant, and Tequilas Jalisco, which offers Mexican and Tex-Mex cuisine with a bar.
What online presence does KeyBank Mishawaka maintain for updates and services?
KeyBank Mishawaka has a LinkedIn page (http://www.linkedin.com/company/keybank), a Facebook page (https://www.facebook.com/717780678342186), and a Twitter handle (@keybank) where customers can find updates and information.