KeyBank

3.1
17 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available
  • Onsite servicesAvailable

Location

KeyBank
127 W Main St, Lebanon, IN
46052, United States

Hours

Reviews

3.1
17 reviews
5 stars
7
4 stars
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1
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0
1 star
7
  • AW
    Aaron Woodruff
    Nov 6, 2025
    5.0
    Wonderful location. Cathy is the best :)
  • BI
    Brock isenhower
    Aug 13, 2025
    1.0
    KeyBank has been an absolute nightmare to deal with. They cancelled my credit card that earned points I had been using toward my wedding—with zero warning and refused to honor the points. They stopped auto-payments to my line of credit without informing me, which resulted in a ding on my credit report. I’ve made multiple cash deposits where they counted the money correctly in person but entered it wrong in the system, shorting me funds. Even after showing them my receipts, they wouldn’t fix it at the branch. It took THREE MONTHS and numerous calls to corporate to finally correct the deposit. Every time you call, they bounce you from department to department, requiring you to re-verify your identity each time. They refuse to return emails or phone calls. I’ve never had a single problem with Huntington Bank, but every interaction with KeyBank has been a problem. STAY FAR AWAY from KeyBank!
  • SS
    Shanika Sharo
    Jun 23, 2025
    5.0
    I always have a good experience coming into the bank! Today I met with Asheley and she had me laughing the whole time! She is so upbeat, informative, and helpful. Her smile will brighten your day😊
  • KD
    Kimberly Duff
    Jun 17, 2025
    1.0
    Lady at the front acts like doing her job is an inconvenience and is incredibly rude. 0/10 on that customer service front, bank somewhere else.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Lebanon, IN?

KeyBank in Lebanon, IN is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does the KeyBank branch at 127 W Main St have a drive-through service?

No, this KeyBank branch does not offer a drive-through service.